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Trojan virus detected, Google trouble, BSOD


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12 replies to this topic

#1 sparky745

sparky745

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Posted 30 March 2018 - 08:14 AM

Google has been refusing to open in any browser for a couple days. Bing and other websites work just fine.

 

ESET Smart Security 10 found 22 threats when I ran in safe mode, which I had it clean by deleting. TrojanDownloader.Agent and TrojanDownloader.Nemucod variants.

 

BSOD several times. Ref: bckd.sys.

 

What other tests and cleaning do I need to do?



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#2 Broni

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Posted 30 March 2018 - 05:02 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 sparky745

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Posted 30 March 2018 - 08:25 PM

 Results of screen317's Security Check version 1.014 --- 12/23/15 
   x64 (UAC is enabled) 
Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled! 
Windows Defender     
Malwarebytes         
ESET Smart Security  
Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 161 
Java version 32-bit out of Date!
Adobe Flash Player 29.0.0.113 
Mozilla Thunderbird 31.7.0 Thunderbird out of Date! 
Google Chrome (65.0.3325.181)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent```````` 
ESET NOD32 Antivirus egui.exe 
ESET NOD32 Antivirus ekrn.exe 
Malwarebytes Anti-Malware mbamservice.exe 
Malwarebytes Anti-Malware mbamtray.exe 
Windows Defender MSASCuiL.exe  
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 27-01-2016
Ran by Patrick (administrator) on 30-03-2018 at 21:11:52
Running from "C:\Users\Patrick\Desktop"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****



#4 sparky745

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Posted 30 March 2018 - 08:32 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Patrick (administrator) on 30-03-2018 at 21:28:17
Running from "C:\Users\Patrick\Desktop"
Microsoft Windows 10 Pro  (X64)
Model: Surface Pro 3 Manufacturer: Microsoft Corporation
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Marvell AVASTAR Wireless-AC Network Controller = Wi-Fi (Connected)
PdaNet Broadband Adapter = Ethernet (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : PF_Surface3
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : PdaNet Broadband Adapter
   Physical Address. . . . . . . . . : 00-26-37-BD-39-42
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 32-59-B7-0A-A7-D7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell AVASTAR Wireless-AC Network Controller
   Physical Address. . . . . . . . . : 30-59-B7-0A-A6-D6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2600:1002:b128:e086:7543:8a2b:137:51e1(Preferred)
   Temporary IPv6 Address. . . . . . : 2600:1002:b128:e086:c137:fa37:2b91:8887(Preferred)
   Link-local IPv6 Address . . . . . : fe80::7543:8a2b:137:51e1%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 30, 2018 3:47:11 PM
   Lease Expires . . . . . . . . . . : Saturday, March 31, 2018 9:06:30 PM
   Default Gateway . . . . . . . . . : fe80::50dc:d6ff:fe9a:6187%3
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 53500343
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-1B-DA-BE-30-59-B7-0A-A6-D6
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   Primary WINS Server . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:1c7d:fb3:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1c7d:fb3:3f57:fefd%13(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 218103808
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-1B-DA-BE-30-59-B7-0A-A6-D6
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  my.jetpack
Address:  192.168.1.1

Name:    google.com
Address:  172.217.12.238

Pinging google.com [172.217.12.238] with 32 bytes of data:
Reply from 172.217.12.238: bytes=32 time=81ms TTL=50
Reply from 172.217.12.238: bytes=32 time=64ms TTL=50

Ping statistics for 172.217.12.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 64ms, Maximum = 81ms, Average = 72ms
Server:  my.jetpack
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.137.246.8
   98.138.219.232
   72.30.35.9
   98.137.246.7
   72.30.35.10
   98.138.219.231

Pinging yahoo.com [98.138.219.231] with 32 bytes of data:
Reply from 98.138.219.231: bytes=32 time=116ms TTL=48
Reply from 98.138.219.231: bytes=32 time=114ms TTL=48

Ping statistics for 98.138.219.231:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 114ms, Maximum = 116ms, Average = 115ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...00 26 37 bd 39 42 ......PdaNet Broadband Adapter
  5...32 59 b7 0a a7 d7 ......Microsoft Wi-Fi Direct Virtual Adapter
  3...30 59 b7 0a a6 d6 ......Marvell AVASTAR Wireless-AC Network Controller
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     65
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    321
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    321
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    321
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    321
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    321
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  3     81 ::/0                     fe80::50dc:d6ff:fe9a:6187
  1    331 ::1/128                  On-link
 13    331 2001::/32                On-link
 13    331 2001:0:9d38:953c:1c7d:fb3:3f57:fefd/128
                                    On-link
  3     81 2600:1002:b128:e086::/64 On-link
  3    321 2600:1002:b128:e086:7543:8a2b:137:51e1/128
                                    On-link
  3    321 2600:1002:b128:e086:c137:fa37:2b91:8887/128
                                    On-link
  3    321 fe80::/64                On-link
 13    331 fe80::/64                On-link
 13    331 fe80::1c7d:fb3:3f57:fefd/128
                                    On-link
  3    321 fe80::7543:8a2b:137:51e1/128
                                    On-link
  1    331 ff00::/8                 On-link
  3    321 ff00::/8                 On-link
 13    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 07:36:10 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422333

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service) (User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

System errors:
=============
Error: (03/30/2018 09:14:53 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/30/2018 09:10:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/30/2018 09:00:50 PM) (Source: DCOM) (User: PF_SURFACE3)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}PF_Surface3PatrickS-1-5-21-3929774666-1423245683-751090268-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Error: (03/30/2018 04:05:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrustedInstaller service.

Error: (03/30/2018 03:47:10 PM) (Source: BugCheck) (User: )
Description: 0x0000007e (0xffffffffc0000005, 0xfffff80036161d7b, 0xffffd80a69fcb7a8, 0xffffd80a69fcaff0)C:\WINDOWS\MEMORY.DMPe8b3b900-fb57-448f-90b5-9ca0754361a1

Error: (03/30/2018 03:47:09 PM) (Source: Microsoft-Windows-TPM-WMI) (User: NT AUTHORITY)
Description: The Trusted Platform Module (TPM) firmware on this PC has a known security problem. Please contact your PC manufacturer to find out if an update is available. For more information please go to https://go.microsoft.com/fwlink/?linkid=852572

Error: (03/30/2018 03:47:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:28:56 PM on ‎3/‎30/‎2018 was unexpected.

Error: (03/30/2018 03:44:30 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/30/2018 03:39:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (03/30/2018 03:30:33 PM) (Source: DCOM) (User: PF_SURFACE3)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}PF_Surface3PatrickS-1-5-21-3929774666-1423245683-751090268-1001LocalHost (Using LRPC)Microsoft.Windows.Cortana_1.9.6.16299_neutral_neutral_cw5n1h2txyewyS-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Microsoft Office Sessions:
=========================
Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 09:00:12 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 07:36:10 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422333

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 03:29:52 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in ._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

Error: (03/30/2018 01:13:16 PM) (Source: Bonjour Service)(User: )
Description: Bad service type in PF_Surface3._MSM_Video_Control_Service._tcp.local. Application protocol name must be underscore plus 1-14 characters. See <http://www.dns-sd.org/ServiceTypes.html>

CodeIntegrity Errors:
===================================
  Date: 2018-03-30 21:26:43.266
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:26:43.260
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:58.111
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:58.107
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:58.103
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:58.097
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:55.664
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:55.653
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:55.647
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2018-03-30 21:25:55.641
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\ESET\ESET Smart Security\ekrn.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

=========================== Installed Programs ============================

3Dconnexion 3DxWare 10 (64-bit) (HKLM-x32\...\{BAFCA6AC-8B37-405B-B57E-C1D45DE70ACC}) (Version: 10.4.9 - 3Dconnexion)
3Dconnexion 3DxWinCore (HKLM\...\{44C2F09B-A35B-4FEE-9613-C785679478CA}) (Version: 17.4.9.13785 - 3Dconnexion) Hidden
3Dconnexion Add-In for AutoCAD (HKLM\...\{EB569342-E404-4DB9-816C-466FF92D53A1}) (Version: 5.4.0 - 3Dconnexion) Hidden
3Dconnexion Add-In for Inventor 11 - 2017 (HKLM\...\{DBF61724-22AA-4A9A-8A4D-F4FDADC92626}) (Version: 2.2.3 - 3Dconnexion) Hidden
3Dconnexion Add-In for Microsoft Office (HKLM\...\{683FCB0B-5C77-46F9-829C-3AD9335BACDD}) (Version: 1.0.1.0 - 3Dconnexion) Hidden
3Dconnexion Add-In for Solid Edge V18 - ST9 (HKLM\...\{D128D0E9-8D9E-4D31-9DBA-FAFD987C24A5}) (Version: 3.6.0 - 3Dconnexion) Hidden
3Dconnexion Add-In for SOLIDWORKS 2005 - 2017 (HKLM\...\{1BB04322-291E-4C6C-B306-549715853C77}) (Version: 3.5.0 - 3Dconnexion) Hidden
3Dconnexion Add-On for XSI v5.0 - 2015 (HKLM\...\{9E5FDC2C-276F-4250-880F-81C25FEE214B}) (Version: 3.0.3 - 3Dconnexion) Hidden
3Dconnexion Collage (HKLM-x32\...\{6D236956-B79D-4748-BEA3-A039334A66AB}) (Version: 1.3.0 - 3Dconnexion) Hidden
3Dconnexion Extension for SketchUp (HKLM\...\{F730CFFE-458D-4D18-971C-F54157965701}) (Version: 4.4.3 - 3Dconnexion) Hidden
3Dconnexion LCD Applets for SpacePilot Pro (HKLM\...\{99FE3AF1-F974-47EC-BFA4-02BBE44DFDA0}) (Version: 1.5.0 - 3Dconnexion) Hidden
3Dconnexion Navigation Library Server (HKLM-x32\...\{D52CB524-2027-4A7F-A03E-A0275D365578}) (Version: 1.2.0.13725 - 3Dconnexion) Hidden
3Dconnexion Plug-In for 3ds Max 2008 - 2017 (HKLM\...\{CB9FE40F-C67F-42C6-8A9F-F99DD6A3D917}) (Version: 6.2.1 - 3Dconnexion) Hidden
3Dconnexion Plug-in for Acrobat 3D (HKLM-x32\...\{B3637B48-A6EA-41DD-B8A6-8382D0E4A62F}) (Version: 1.4.1 - 3Dconnexion) Hidden
3Dconnexion Plug-In for Maya v8.5 - 2016 Extension 2 (HKLM\...\{C56A555B-3BB8-4AB3-9931-77B807E25C79}) (Version: 5.2.2 - 3Dconnexion) Hidden
3Dconnexion Plug-In for NX v4.0 - v11.0 (HKLM\...\{200F03BC-57F8-4CC9-8D1A-24B8B1A05685}) (Version: 3.4.7 - 3Dconnexion) Hidden
3Dconnexion Plug-In for Photoshop CS3 - CS6, CC and CC 2014 - 2017 (HKLM\...\{227524A3-FA07-46E8-B5AC-63367A806A85}) (Version: 2.8.0 - 3Dconnexion) Hidden
3Dconnexion Plug-In for Pro/ENGINEER Wildfire 3.0 - Creo 4.0 (HKLM\...\{EAA1D6A8-9783-406B-A650-D264BE8AAC8D}) (Version: 2.3.5 - 3Dconnexion) Hidden
3Dconnexion Trainer (HKLM-x32\...\{E29B381E-7F12-4701-AB4B-DF58B5650C1E}) (Version: 3.2.4 - 3Dconnexion) Hidden
3Dconnexion Viewer and Assembly Demo (HKLM-x32\...\{4C612291-7F70-4478-B2B5-3700578EE250}) (Version: 0.9.4.0 - 3Dconnexion) Hidden
Adobe Flash Player 29 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 29.0.0.113 - Adobe Systems Incorporated)
Amazon Send to Kindle (HKLM-x32\...\SendToKindle) (Version: 1.0.1.240 - Amazon)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Autodesk Design Review 2013 (HKLM-x32\...\{153DB567-6FF3-49AD-AC4F-86F8A3CCFDFB}) (Version: 13.1.0.82 - Autodesk, Inc.) Hidden
Autodesk Design Review 2013 (HKLM-x32\...\Autodesk Design Review 2013) (Version: 13.1.0.82 - Autodesk, Inc.)
Autodesk DWG TrueView 2016 - English (HKLM\...\DWG TrueView 2016 - English) (Version: 20.1.49.0 - Autodesk)
Backup and Sync from Google (HKLM\...\{4B7277C7-9CEE-45FC-B36B-19AD28281B9C}) (Version: 3.40.8921.5350 - Google, Inc.)
Bible Study (HKCU\...\0b72e7b1cee2a191) (Version: 5.4.1.1492 - Olive Tree Bible Software)
Blue Coat K9 Web Protection (HKLM\...\Blue Coat K9 Web Protection) (Version: 4.4.276 - Blue Coat Systems, Inc.)
Bluebeam Vu x64 2017.0.40 (HKLM\...\{AAAE59F3-C340-4AEF-A091-C2F83D650BD3}) (Version: 17.0.40 - Bluebeam, Inc.)
Bonjour (HKLM\...\{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}) (Version: 2.0.4.0 - Apple Inc.)
CHIRP (HKLM-x32\...\CHIRP) (Version:  - )
CutePDF Writer 3.1 (HKLM\...\CutePDF Writer Installation) (Version:  3.1 - Acro Software Inc.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
Dropbox (HKLM-x32\...\Dropbox) (Version: 46.4.65 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
DWG TrueView 2016 - English (HKLM\...\{5783F2D7-F028-0409-0100-0060B0CE6BBA}) (Version: 20.1.49.0 - Autodesk) Hidden
EPSON Artisan 837 Series Printer Uninstall (HKLM\...\EPSON Artisan 837 Series) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
ESET Smart Security (HKLM\...\{A09B06A6-49FF-43A7-8968-CDF150D72F4A}) (Version: 10.1.235.0 - ESET, spol. s r.o.)
f.lux (HKCU\...\Flux) (Version:  - f.lux Software LLC)
GIMP 2.8.16 (HKLM\...\GIMP-2_is1) (Version: 2.8.16 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 65.0.3325.181 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
H&R Block Deluxe + Efile + State 2014 (HKLM-x32\...\{BDA77C08-60A6-4AAB-B5A9-849ECF399A49}) (Version: 14.05.6401 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2015 (HKLM-x32\...\{E7BFC29A-9459-4534-9E35-BF1D66A18BAA}) (Version: 15.05.7401 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2016 (HKLM-x32\...\{E7065AD9-D2DB-423B-B853-8310038D7D42}) (Version: 16.05.5602 - HRB Technology, LLC.)
H&R Block Deluxe + Efile + State 2017 (HKLM-x32\...\{191D85BA-E6EA-4F97-8D2A-76A220043D87}) (Version: 17.05.6701 - HRB Technology, LLC.)
H&R Block Georgia 2014 (HKLM-x32\...\{E285B29B-7E1D-481E-8F13-AB5E9890D707}) (Version: 1.14.3501 - HRB Technology, LLC.)
H&R Block Pennsylvania 2014 (HKLM-x32\...\{7AC5D088-C36B-4270-9BA8-AEC798955320}) (Version: 1.14.7701 - HRB Technology, LLC.)
H&R Block Pennsylvania 2015 (HKLM-x32\...\{C6689514-3971-4A22-B45B-6C45289B87C5}) (Version: 1.15.5301 - HRB Technology, LLC.)
H&R Block Pennsylvania 2016 (HKLM-x32\...\{BAECF4E0-1EB0-4CBA-A0D9-09BA014038A3}) (Version: 1.16.3301 - HRB Technology, LLC.)
H&R Block Pennsylvania 2017 (HKLM-x32\...\{A9586064-CE53-4BC8-B756-7BF1D043A726}) (Version: 1.17.3001 - H&R Block, Inc.)
iDisplay 2.5.0 (HKLM-x32\...\iDisplay_is1) (Version: 2.5.0.13 - SHAPE)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4568 - Intel Corporation)
Java 8 Update 161 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180161F0}) (Version: 8.0.1610.12 - Oracle Corporation)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Logitech Gaming Software 8.96 (HKLM\...\Logitech Gaming Software) (Version: 8.96.81 - Logitech Inc.)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Mailbird (HKLM-x32\...\{5B1785F8-7578-446A-B380-E9810BF74712}) (Version: 2.3.18 - Mailbird)
Malwarebytes version 3.4.4.2398 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.4.2398 - Malwarebytes)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 3.0.337.0 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.9029.2253 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 18.044.0301.0006 - Microsoft Corporation)
Microsoft OneNote Home and Student 2016 - en-us (HKLM\...\OneNoteFreeRetail - en-us) (Version: 16.0.9029.2253 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Works 4 Converter (HKLM-x32\...\{49D7CF33-DE7E-492D-87CE-98EE51932199}) (Version: 9.8.0000 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Mozilla Firefox 59.0.1 (x64 en-US) (HKLM\...\Mozilla Firefox 59.0.1 (x64 en-US)) (Version: 59.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 59.0.1.6648 - Mozilla)
Mozilla Thunderbird 31.7.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.7.0 (x86 en-US)) (Version: 31.7.0 - Mozilla)
Mozilla Thunderbird 38.5.0 (x86 en-US) (HKCU\...\Mozilla Thunderbird 38.5.0 (x86 en-US)) (Version: 38.5.0 - Mozilla)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.9029.2253 - Microsoft Corporation) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Panda USB Vaccine 1.0.1.4 (HKLM-x32\...\{55A41219-9B22-4098-BAE7-AE289B3C569A}_is1) (Version:  - Panda Security)
PdaNet+ for Android 4.15 (HKLM-x32\...\PdaNet_is1) (Version:  - June Fabrics Technology Inc)
pdfsam (HKCU\...\pdfsam) (Version: 2.2.1 - )
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.311.0 - Tracker Software Products Ltd)
Seagate Dashboard (HKLM-x32\...\{C3A11907-930D-41AC-A135-CC3B12F92011}) (Version: 1.1.0.1554 - Memeo Inc.)
SketchUp 2015 (HKLM\...\{350488A4-1540-4103-8F01-B27503891EB0}) (Version: 15.3.331 - Trimble Navigation Limited)
SketchUp 2016 (HKLM\...\{D87EE6DC-32BA-4219-AC75-0A6FD54ED058}) (Version: 16.0.19912 - Trimble Navigation Limited)
Snapz Master Electrician 2008 (HKLM-x32\...\Snapz Master Electrician 2008) (Version:  - )
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
TouchPal Smartinput Win8 (HKLM\...\TouchPal Smartinput Win8_is1) (Version: 1.3.0 - CooTek)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.3.4f1 - Unity Technologies ApS)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{AC0D130B-8809-4125-811F-667893B90644}) (Version: 2.11.0.0 - Microsoft Corporation)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17384 - Microsoft Corporation)
Wisdom-soft ScreenHunter 6.0 Free (HKLM-x32\...\Wisdom-soft ScreenHunter 6.0 Free) (Version:  - Wisdom Software Inc.)
YNAB 4 version 4.3.857 (HKLM-x32\...\com.ynab.YNAB4.LiveCaptive_is1) (Version: 4.3.857 - YouNeedABudget.com)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 8097.03 MB
Available physical RAM: 4390.54 MB
Total Virtual: 9377.03 MB
Available Virtual: 5576.19 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:231.47 GB) (Free:30.79 GB) NTFS

========================= Users: ========================================

User accounts for \\PF_SURFACE3

Administrator            DefaultAccount           Guest                   
Patrick                  WDAGUtilityAccount      

========================= Restore Points ==================================

**** End of log ****



#5 sparky745

sparky745
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Posted 30 March 2018 - 08:39 PM

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 3/30/18
Scan Time: 9:33 PM
Log File: 7a0d2cb4-3483-11e8-89b0-002637bd3942.json
Administrator: Yes

-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.322
Update Package Version: 1.0.4558
License: Trial

-System Information-
OS: Windows 10 (Build 16299.309)
CPU: x64
File System: NTFS
User: PF_SURFACE3\Patrick

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 370196
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 2 min, 12 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)



#6 sparky745

sparky745
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Posted 30 March 2018 - 08:51 PM

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org

Database version:
  main:    v2018.03.31.01
  rootkit: v2018.03.08.03

Windows 10 x64 NTFS
Internet Explorer 11.309.16299.0
Patrick :: PF_SURFACE3 [administrator]

3/30/2018 9:40:51 PM
mbar-log-2018-03-30 (21-40-51).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 263390
Time elapsed: 8 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001

© Malwarebytes Corporation 2011-2012

OS version: 10.0.9200 Windows 10 x64

Account is Administrative

Internet Explorer version: 11.309.16299.0

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.494000 GHz
Memory total: 8490352640, free: 4760809472

Downloaded database version: v2018.03.31.01
Downloaded database version: v2018.03.08.03
Downloaded database version: v2018.01.20.01
Initializing...
======================
Driver version: 4.3.0.15
------------ Kernel report ------------
     03/30/2018 21:40:47
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\cng.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\WppRecorder.sys
\SystemRoot\system32\drivers\SleepStudyHelper.sys
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\system32\drivers\mssecflt.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\tpm.sys
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\storahci.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\drivers\SurfacePciController.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volume.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\drivers\iorate.sys
\SystemRoot\system32\DRIVERS\idisplayfilter.sys
\SystemRoot\system32\DRIVERS\edevmon.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\system32\DRIVERS\eamonm.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\ehdrv.sys
\??\C:\Program Files\ESET\ESET Smart Security\Modules\em000k_64\1012\em000k_64.dll
\??\C:\Program Files\ESET\ESET Smart Security\Modules\em006_64\1181\em006_64.dll
\??\C:\Program Files\ESET\ESET Smart Security\Modules\em018k_64\1524\em018k_64.dll
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\vmbkmclr.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\epfw.sys
\??\C:\Program Files\ESET\ESET Smart Security\Modules\em008k_64\1506\em008k_64.dll
\??\C:\Program Files\ESET\ESET Smart Security\Modules\em042_64\2185\em042_64.dll
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\epfwwfp.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\dam.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\drivers\bam.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\pneteth.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_9c1fb8f4db31c348\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\CAD.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\TeeDriverx64.sys
\SystemRoot\System32\drivers\mrvlpcie8897.sys
\SystemRoot\system32\DRIVERS\wdiwifi.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\msgpiowin32.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\iaLPSSi_GPIO.sys
\SystemRoot\System32\Drivers\msgpioclx.sys
\SystemRoot\System32\drivers\iaLPSSi_I2C.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\idisplay.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\SurfaceAccessoryDevice.sys
\SystemRoot\System32\drivers\SurfaceIntegrationDriver.sys
\SystemRoot\System32\drivers\SurfaceDisplayCalibration.sys
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\iwdbus.sys
\SystemRoot\system32\drivers\LGBusEnum.sys
\SystemRoot\system32\drivers\LGJoyXlCore.sys
\SystemRoot\System32\drivers\3dxkmj.sys
\SystemRoot\System32\drivers\3dxshim.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\system32\DRIVERS\ekbdflt.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\SurfaceCapacitiveHomeButton.sys
\SystemRoot\System32\drivers\SurfacePenDriver.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\BTHUSB.sys
\SystemRoot\System32\drivers\bthport.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\TrueColor.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_storahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\drivers\WUDFRd.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\wcifs.sys
\SystemRoot\system32\drivers\cldflt.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\System32\Drivers\MbamChameleon.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\system32\drivers\bckd.sys
\??\C:\Program Files\Logitech Gaming Software\Drivers\LgCoreTemp\lgcoretemp.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\drivers\rassstp.sys
\SystemRoot\System32\DRIVERS\NDProxy.sys
\SystemRoot\System32\drivers\AgileVpn.sys
\SystemRoot\System32\drivers\rasl2tp.sys
\SystemRoot\System32\drivers\raspptp.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\drivers\ndiswan.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\system32\DRIVERS\farflt.sys
\SystemRoot\system32\DRIVERS\mbam.sys
\SystemRoot\system32\DRIVERS\mwac.sys
\SystemRoot\system32\drivers\LGVirHid.sys
\SystemRoot\system32\DRIVERS\WSDScan.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\??\C:\WINDOWS\system32\drivers\1627B248.sys
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2018.03.31.01
  rootkit: v2018.03.08.03

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffc70dbb67b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffc70dbb677040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffc70dbb67b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffc70dbb61ee40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffc70dbb617e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffc70dbb7b9060, DeviceName: \Device\0000002a\, DriverName: \Driver\storahci\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
<<<2>>>
<<<3>>>
Volume: C:
Volume is encrypted by BITLOCKER
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: C785FD38

GPT Protective MBR Partition information:

    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

GPT Partition information:

    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 2659409508
    GPT Header CurrentLba = 1 BackupLba 500118191
    GPT Header FirstUsableLba 34  LastUsableLba 500118158
    GPT Header Guid 8d01a6a4-a9fc-4ea6-8654-f67fbba86e9b
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128

    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 2659409508
    Backup GPT header CurrentLba = 500118191 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 500118158
    Backup GPT header Guid 8d01a6a4-a9fc-4ea6-8654-f67fbba86e9b
    Backup GPT header Contains 128 partition entries starting at LBA 500118159
    Backup GPT header Partition entry size = 128

    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 8b1d02aa-3293-4e54-9e3d-6bdd81cc1bec
    FirstLBA 2048  Last LBA 718847
    Attributes 1
    Partition Name                 Basic data partition

    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 9f5df428-ba3d-4fae-9ccc-32fcefa0f274
    FirstLBA 718848  Last LBA 1128447
    Attributes 0
    Partition Name                 EFI system partition

    GPT Partition 1 is bootable
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID f3b0331b-86ee-41ec-a3c-a52c9f1b9a1a
    FirstLBA 1128448  Last LBA 1390591
    Attributes 0
    Partition Name         Microsoft reserved partition

    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 41196c8b-9fd3-4d2d-8c25-5c5718797b7
    FirstLBA 1390592  Last LBA 486813588
    Attributes 0
    Partition Name                 Basic data partition

    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID be46d7f4-b97a-490d-842d-1649fdc2483
    FirstLBA 486813696  Last LBA 488544255
    Attributes 1
    Partition Name                                    

    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 588a24d9-72c4-48e1-9fa7-466d9b074ec
    FirstLBA 489467904  Last LBA 500117503
    Attributes 1
    Partition Name                 Basic data partition

Disk Size: 256060514304 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 



#7 sparky745

sparky745
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
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  • Local time:05:19 AM

Posted 30 March 2018 - 08:54 PM

Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 03/30/2018 09:52:59 PM in x64 mode.
Windows Version: Windows 10 Pro

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 03/30/2018 09:53:30 PM
Execution time: 0 hours(s), 0 minute(s), and 31 seconds(s)
 



#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:19 AM

Posted 30 March 2018 - 09:27 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#9 sparky745

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Posted 30 March 2018 - 10:59 PM

# AdwCleaner v4.105 - Report created 30/03/2018 at 23:00:51
# Updated 08/12/2014 by Xplode
# Database : 2014-12-08.2 [Local]
# Operating System : Windows 10 Pro  (64 bits)
# Username : Patrick - PF_SURFACE3
# Running from : C:\Users\Patrick\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled Tasks ] *****

Task Deleted : update-sys
Task Deleted : update-S-1-5-21-3929774666-1423245683-751090268-1001

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.16299.15

-\\ Mozilla Firefox v

-\\ Google Chrome v65.0.3325.181

[C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [1075 octets] - [13/12/2014 08:19:18]
AdwCleaner[R1].txt - [1285 octets] - [30/03/2018 22:58:44]
AdwCleaner[S0].txt - [1047 octets] - [13/12/2014 08:21:51]
AdwCleaner[S1].txt - [1189 octets] - [30/03/2018 23:00:51]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1249 octets] ##########
 



#10 sparky745

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Posted 31 March 2018 - 07:31 AM

 Sophos scan completed- 0 threats found.



#11 Broni

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Posted 31 March 2018 - 04:32 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.


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#12 sparky745

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Posted 31 March 2018 - 06:21 PM

Thanks Broni! I will run through these last steps and keep up with the items you recommend. I'm still having BSOD errors, so I guess I'm headed over to that part of the forum to try to work through that...



#13 Broni

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Posted 31 March 2018 - 06:49 PM

That would be your next step :)

Good luck there.


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