Jump to content
Posted 29 March 2018 - 09:23 PM
Posted 29 March 2018 - 11:43 PM
Start Windows in Safe Mode https://support.eset.com/kb2268/
How to Fix Hard Drive Problems with Chkdsk https://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/
Edited by RokTV, 29 March 2018 - 11:52 PM.
Posted 30 March 2018 - 11:58 AM
Posted 30 March 2018 - 02:12 PM
I would disconnect and then reconnect the stated drive. I/O errors, IME, may indicate connectivity problems between the drive and system. Even better would be a change of drive cable to the motherboard.
Edited by hamluis, 30 March 2018 - 02:24 PM.
Posted 31 March 2018 - 12:37 AM
4. Run Check Disk from the Windows DVD
If you haven't got a DVD and don't know the product key to download the ISO image, try 5. Run ChkDsk From a Bootable Rescue Disk
Edited by RokTV, 31 March 2018 - 12:40 AM.
Posted 31 March 2018 - 05:05 AM
If "powered down" means you switched off the power, pulled the plug, pulled the battery, used the reset button, etc. sometimes that will result in (hopefully) minor corruption in the NT File System (NTFS).
if that is not the exact error message in it's entirety please relay the exact error message in it's entirety.
If the file system is corrupted you are unlikely to be booting in Safe Mode or any kind of mode.
What does "Won't load in safe mode either" mean?
Does that mean you can't get to the F8 Advanced Boot Options menu so you can't can choose Safe Mode?
Does that mean you can get to the F8 Advanced Boot Options menu where you can choose Safe Mode?
Does that mean you if/when you choose Safe Mode you get the same or similar error message?
If you can get the the F8 Advanced Boot Options menu do you or do you not see a "Repair Your Computer" option and if you choose that describe what happens.
Note that the "Repair Your Computer" option will not fix file system corruption.
If the system is a desktop fiddling with the hard drive data cable is possible but if the system is a laptop that may be a challenge.
As the message appears to be coming from Windows (and not the BIOS) it sounds like Windows is at least attempting to load/start.
It would be prudent to run a chkdsk with error correction (chkdsk /r) on the drive but you are going to have to boot on something in order to do that.
Is the system hand built of components with a Windows Retail or System Builder Windows Product Key or is it an OEM system where it shipped from the factory with Windows installed?
If the system is a Dell what is the Service Tag Number?
If the system is an HP what is the Serial Number?
Does the system have a working CD/DVD drive and do you have a genuine Windows 7 bootable CD/DVD or USB?
Edited by joseibarra, 31 March 2018 - 05:08 AM.
The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.
Posted 31 March 2018 - 12:00 PM
Posted 31 March 2018 - 12:01 PM
Posted 31 March 2018 - 12:08 PM
Posted 31 March 2018 - 12:11 PM
Posted 01 April 2018 - 12:44 AM
Follow the instructions starting at "Repairing the file system if the hard drive is detected in BIOS"
When you reach "System Recovery Options", select the Command Prompt
Type in chkdsk /r
Edited by RokTV, 02 April 2018 - 12:27 AM.
Posted 02 April 2018 - 12:16 AM
0 members, 0 guests, 0 anonymous users