I have an iPod shuffle which I connect to my Windows 10 computer via USB cable. I then go to iTunes and load the Shuffle with songs via drop and drag. It's always worked fine, but the last time I connected, iTunes did not recognize the Shuffle. File Explorer recognized it, but said it was empty (it was not; it was full of tunes). I tried a couple of different USB connections - same result. I then connected the Shuffle to a different computer that was using Windows XP and it was recognized, no problem. The only thing I can think of is that a Windows 10 update has changed something (I hate Windows 10 BTW, but that's another story). Or has something changed in my Shuffle (it's old). Any ideas?