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Possible GPU failure/dying


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#1 FriendlyIntruder

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Posted 28 March 2018 - 07:05 AM

First off I think this is the right place to post this, if not please direct me to a place where I can try and find help.
 
This problem started a couple of days ago. The computer will work fine when doing any internet browsing to include streaming video and music. When I load a game the screens enter power saving mode, I can still hear all in game sounds as if it loaded properly, but I am unable to get the monitors to "wake up" without restarting the system. I have tried a few different games to see if maybe it was just high intensity graphics that were causing it. It appears to be all games at this time.
 
Graphics Page of Speccy: https://imgur.com/OjEOohL
 
Games tested with same result:
 
  • Minecraft (10% GPU Load)
  • Fortnite (46% GPU Load)
  • League of Legends (46% GPU Load)
  • Rainbow 6 Siege (98%-100% GPU Load)
  • Black Desert Online (74%-99% GPU Load)
  • Skyrim Special Edition (6% GPU Load) (Issue occurred during loading screen)
 
I noticed the temperature was quite high on the card while running games using CAM and MSI Afterburner, card was typically running 80ºC -84ºC while in higher graphic intensive games. While looking into the temperature issue I noticed the fan on the GPU was not working. After replacing the GPU fan games ran for a fair amount of time, after about 3 hours of gaming I got the power saving mode on my monitors again, since then its within minutes of opening any game. So I'm back to square one.
 
I ran a FurMark test (https://imgur.com/ThCjtMS) to see if I could identify a reason for the screens blacking out. The temperature of the card stays below 66ºC now, so I don't think temperature is an issue. The only thing that seems common prior to this issue is the load of the GPU being 97%-100% then a few seconds later my monitors enter power saving mode. The screens did go to power saving mode while running the FurMark test and were unable to be "woke up" without a system restart.
 
I also ran a Heaven Benchmark 4.0 (https://imgur.com/O2w5MYt), PC made it 175 seconds into the benchmark test running 99-100% load staying below 66ºC before monitors entered power saving mode. Once again unable to be resolved without a system restart.
 
Any ideas are welcome! Thank you!

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#2 Joe C

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Posted 28 March 2018 - 07:35 AM

Could possibly be your monitor under higher graphic display's. Try a different monitor if you can



#3 FriendlyIntruder

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Posted 28 March 2018 - 07:48 AM

Could possibly be your monitor under higher graphic display's. Try a different monitor if you can

 

A strange result. I unplugged the Dell (2560x1440), used the Acer (1920x1080) and opened Skyrim as a test. The game ran and didn't cause the issue during loading as it did on the Dell, only tested it for a couple of minutes but it was holding a steady 77% load on the GPU with 60 FPS. Then I ran FurMark again to test on the Acer (1920x1080), it lasted about 20 seconds longer, but still the monitor entered power saving mode before 1 minute at 100% load on the GPU. Will try to get my hands on a smaller monitor to test again, but I'm not sure  I have access to one.



#4 FriendlyIntruder

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Posted 28 March 2018 - 08:52 AM

For anyone who stumbles on this looking because of similar issues. As of right now it is fixed and is surviving the benchmark tests. (https://imgur.com/KwrHXLb | https://imgur.com/0Mlh8yd). I moved one of the power cabled connecting my PSU to my GPU from VGA2 to VGA3 slot on the PSU. I didn't change the cable but i'm guessing its just a bad slot on the PSU.



#5 Joe C

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Posted 28 March 2018 - 02:33 PM

Glad to hear you got it fixed






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