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having some problems with my labtop


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5 replies to this topic

#1 AbdullahAbaza

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Posted 27 March 2018 - 08:22 PM

I found  some programs running in my background processes consuming 

 the upload and the download speed of the internet so I checked

the system ... and gere is the results ... so if any one check them for me please ... thanks

Attached Files


Edited by AbdullahAbaza, 27 March 2018 - 08:27 PM.


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#2 nasdaq

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Posted 28 March 2018 - 08:14 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please run the AdwCleaner tool and delete all the entries found.

Restart the computer normally.

===

:step1:
Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

:step2:
Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs for my review.

Let me know what problems persists.
==============================

#3 AbdullahAbaza

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Posted 30 March 2018 - 01:13 AM

Hi . thanks for helping me . I did follow your instructions and here is the results .

 

 

Malwarebytes
www.malwarebytes.com
-Log Details-
Scan Date: 3/30/18
Scan Time: 7:48 AM
Log File: e8976c22-33dd-11e8-9199-1458d0ba9369.json
Administrator: Yes
-Software Information-
Version: 3.4.5.2467
Components Version: 1.0.342
Update Package Version: 1.0.4542
License: Trial
-System Information-
OS: Windows 10 (Build 16299.309)
CPU: x64
File System: NTFS
User: DESKTOP-8H5926K\abaza
-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 304383
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 7 min, 41 sec
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
-Scan Details-
Process: 0
(No malicious items detected)
Module: 0
(No malicious items detected)
Registry Key: 0
(No malicious items detected)
Registry Value: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Data Stream: 0
(No malicious items detected)
Folder: 0
(No malicious items detected)
File: 0
(No malicious items detected)
Physical Sector: 0
(No malicious items detected)

(end)

 

Attached Files



#4 nasdaq

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Posted 30 March 2018 - 07:26 AM

Hi,

This is a previous post from you.
https://www.bleepingcomputer.com/forums/t/668084/can-any-one-help-me/
It shows that all entries found by the AdwCleaner were deleted.
However, the AdwCleaner log you have submitted in this post are reported again.
Did you reinstall the pc faster program. It's your call but it's not recommended.
===


Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

GroupPolicy: Restriction <==== ATTENTION
GroupPolicy\User: Restriction <==== ATTENTION
SearchScopes: HKU\S-1-5-21-3949121307-2735561746-3002317970-1001 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxp://www.google.com/search?q={sear
BHO: IDM integration (IDMIEHlprObj Class) -> {0055C089-8582-441B-A0BF-17B458C2A3A8} -> C:\Windows.old\Program Files (x86)\Internet Download Manager\IDMIECC64.dll => No File
BHO-x32: IDM integration (IDMIEHlprObj Class) -> {0055C089-8582-441B-A0BF-17B458C2A3A8} -> C:\Windows.old\Program Files (x86)\Internet Download Manager\IDMIECC.dll => No File
CHR HKLM\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Windows.old\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Windows.old\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
S3 VMnetAdapter; \SystemRoot\system32\DRIVERS\vmnetadapter.sys [X]

ShellIconOverlayIdentifiers: [   IDM Shell Extension] -> {CDC95B92-E27C-4745-A8C5-64A52A78855D} => C:\Windows.old\Program Files (x86)\Internet Download Manager\IDMShellExt64.dll -> No File
ContextMenuHandlers1: [ANotepad++64] -> {B298D29A-A6ED-11DE-BA8C-A68E55D89593} => C:\Program Files\Notepad++\NppShell_06.dll -> No File
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} =>  -> No File

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
==

If you still have a problem with this computer please explain.

#5 nasdaq

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Posted 05 April 2018 - 07:19 AM

Are you still with me?

#6 nasdaq

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Posted 11 April 2018 - 09:17 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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