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Roku: No Sound on Amazon Prime Only

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#1 wdrbbq


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  • Local time:04:51 PM

Posted 27 March 2018 - 07:01 PM

I've got a Roku stick plugged into my smart tv. I have Sling TV, Amazon Prime Video, Watch ESPN, YouTube and Netflix as my streams. Everything is fine with all but Amazon Prime Video. With that I only get the video. All I can do is watch with closed captioning. Has anyone else had this problem, and if so, how did you solve it? Roku took 4 days to get back to me and tell me to dump Amazon Prime Video and then reinstall it, to no avail. Any constructive ideas would be appreciated. Thank you. 

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