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Help with setting up HP 24 port Switch


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#1 bryan480

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Posted 27 March 2018 - 06:23 PM

Hi everyone.

 

I purchased a home that has 2 Leviton patch panels with all in wall cabling and jacks (24 cat 6a Ethernet throughout home)

 

The prior owner connected the patch panels to a HP 28 port switch for me.

 

I am unable to set up the switch. I have connected my modem to my router, and my router to the switch, but still no luck.

 

My WIFI works fine, but I am not able to connect via Ethernet to any of the Ethernet jacks throughout the home.

 

The Switch recognizes when an Ethernet cable is plugged in (the switch shows which # is in use and lights up yellow) but there is no internet connection.

 

Please help!

 

Here are pictures of the patch panels and HP Switch. I can send pictures of the entire setup when I get home.

 

thank you so much

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#2 toofarnorth

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Posted 28 March 2018 - 08:58 AM

Hello

 

From the looks of it the switch is a managed one, meaning it might contain some configuration that isn't compatible with your setup.

 

What is the model number of the switch?


tfn



#3 bryan480

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Posted 28 March 2018 - 10:31 AM

hi

model hp v1910 - 24g

 

thanks for your help



#4 Sneakycyber

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Posted 28 March 2018 - 10:47 AM

default password is password


Chad Mockensturm 

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#5 bryan480

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Posted 28 March 2018 - 10:52 AM

hi

but I can't log in to the switch

I connect a cable to the "console port" but there is no internet.



#6 Sneakycyber

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Posted 28 March 2018 - 12:56 PM

The console port is not a Network port. A Console Port is for connecting to the switch with a Serial Port or USB to serial adapter. Here is a Link to the Manual Also I was mistake the default login is Username = Admin Password = *Blank*


Chad Mockensturm 

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#7 bryan480

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Posted 28 March 2018 - 01:16 PM

I do not have a serial port or USB to serial adapter so I am unable to connect to the Console port



#8 toofarnorth

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Posted 28 March 2018 - 06:47 PM

This document describes the process to connect your pc to the console port.
It is found on page 23

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02965327-9.pdf


If the default password has been changed, and I suspect it has, you will need to go through this process to reset the password

https://support.hpe.com/hpsc/doc/public/display?sp4ts.oid=5179470&docLocale=en_US&docId=emr_na-c03690685


To connect to the switch you need an old computer with a 9 pin rs-232 port, or a USB to serial converter.
You will also need a HP compatible 9 pin to RJ45 cable.
This is the HP part number: 5184-6719

Hth!

 

tfn



#9 bryan480

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Posted 28 March 2018 - 07:59 PM

Hi

So there is no way to reset; I have to buy that part and cable?

 

I think I may just call a local IT company...



#10 toofarnorth

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Posted 29 March 2018 - 10:15 AM

Yes. They are made hard to reset on purpose so nobody can alter things without knowing what they are doing.

 

As I see it there are a couple alternatives.

 

  1. Go to a local IT company. Show them the information posted further up. They should not charge you more than 15 minutes of work.
    Ask more than one and compare their price since some might have a 30min minimum charge.
     
  2. Sell it on Ebay and buy a new switch. Price brand new would be around 200$. In addition you have a couple of SFP's (the two things sticking a little bit out).
    They might be worth anything from 30$ each to 125$ each depending on brand. If they are original HP's they are more expensive.
     
  3. Maybe trade it with the local IT company. They give you a cheaper switch that will do what you need it to do.

Hth!

 

tfn






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