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Allowed scammer to remote access


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#1 jvmpdx

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Posted 25 March 2018 - 11:43 PM

In a moment of weakness I allowed a scammer to remote onto my computer. I was having trouble with printer and thought I was on Epson site getting assistance from them (I know it was still a bonehead move). Spent 30 to 40 minutes "attempting" to resolve issue then showed me the list of errors and unautborized folks gaining access. Said it could be fixed but would take 30 minutes to 1 hour. I asked why Epson would provide this and he said be was with something like "Global Tech Security". I hung up and shut down my lap top. He has not mentioned a charge but I am sure he was getting there. I do not store passwords. My primary concern is that my Turbo tax files are on the computer. I bave heard these scams are generally not looking for identity theft opportunities. I will try and run malware apps etc. but how.worried should i be about my social security number being compromised? Thank you.

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#2 buddy215

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Posted 26 March 2018 - 05:26 AM

Welcome to BC...

 

If you didn't see the criminal access those files and download those files then it is likely the criminal did not obtain the SS number.

If you gave the criminal a CC number or other means to charge you then that would be another problem...

The criminal would of sent themselves an email from your email account to themselves confirming you agreed to pay.

 

If you are still having problems with the printer you can start a new topic in the External Hardware Forum.

 

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#3 jvmpdx

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Posted 07 April 2018 - 11:46 AM

Thank you, Buddy215. I appreciate your help.






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