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Power supply causing computer to restart/crash? No BSOD.


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#1 Kkody2

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Posted 25 March 2018 - 02:58 PM

For the past few months, my custom built PC has been randomly restarting almost once daily. On a previous thread on a different website, someone helped me diagnose a mini dump file and apparently it is due to a "hardware failure."
I believe it is possibly my power supply because I have done RAM tests, nothing. My CPU seems to be running completely fine. My graphics card doesn't overheat or anything. So I believe it is either the power supply or the OS. 
My computer crashes at the most random times, either under hardly any loads, and even sometimes under slight load. No blue screen, just turns black and instantly boots into the bios like normal.
I have a second power supply, however, I do not want to use it as it is not trustworthy at all - "Kentek 750w." I don't even trust using it to test if its my corsair psu or not at fault.

My current PSU is Corsair CX600. 
Motherboard Gigabyte 78lmtUSB3
CPU AMD FX-6300
1x8gb ddr3 corsair vengeance RAM
Windows 10 Pro on SSD along with 2 HDDs

Is there any way to diagnose the PSU? Or should I reinstall Windows?



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#2 HyperHenry

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Posted 25 March 2018 - 03:04 PM

If it's a bad PSU reinstalling Windows won't help. If you provide the info asked for in the stickies we can try to help. https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



#3 Kkody2

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Posted 25 March 2018 - 03:22 PM

System Manufacturer -

Custom Built

Motherboard- Gigabyte 78lmt-USB3

CPU - AMD FX-6300

RAM - Corsair Vengeance 1x8gb DDR3

GPU - Gigabyte 1050 ti

PSU - Corsair CX600

SSD - SanDisk 240gb

HDD - WD 1TB 5200rpm & WD 320gb 7200rpm

 

OS - 

Windows 10 Professional 

Version 1709 (OS Build 16299.309)

 

x64 64-bit

 

Originally Windows 7 Professional, Upgraded to Windows 10 Professional during the free period.

 

OEM version

 

About 1.5 years old overall.

 

Desktop

 

 


Edited by Kkody2, 25 March 2018 - 03:32 PM.


#4 HyperHenry

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Posted 25 March 2018 - 03:45 PM

What we need is a Sysnative report and a Speccy report. These give us a look at hardware and software problems. The Specs were important too. Here is instructions on how to post the Speccy report.

 

list][*]Please download Speccy System Information Tool and save it to somewhere convenient such as your desktop.
• [*]Close any programs that may be running including your browser and double click Speccy.exe to run the tool.
• [*]Watch out for any offers to install other programs such as google chrome and untick the box(es) if you don't want them.
• [*]Speccy will very quickly scan your pc and create a report.
• [*]Top left of screen click file and select Publish Snapshot...
• [*]Click Yes to proceed.
• [*]Copy the URL to your clipboard and paste it into your next reply.[/list]



#5 usasma

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Posted 26 March 2018 - 06:38 AM

Just my 2¢, but dc3 posted this excellent PSU troubleshooting post:  https://www.bleepingcomputer.com/forums/t/654994/pc-is-crashingfreezing-up-multiple-times-daily/page-2#entry4341756


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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