Hi Guys & Girls
I'm new here and have joined in the hope that someone can help me with an admin account issue. I have a Windows 10 machine that I recently bought 2nd hand with windows 10 64 bit. I have a basic user account I can access but the admin password I was initially given no longer works (i did write it down and test is successfully at the time but now it doesn't work). Previous owner also tried to make sure that I had not written it down wrong, but no luck. I'm still using it on a daily basis but I cant install new software without a valid admin account password. Trawling around the net I have tried all kinds of ways to try and recover or remove the password without success. Now I've backed up important data and intend to reinstall windows from a new version/license. First of all I cant seem to re format the drive. Can anyone talk me through that and let me now if I will need an admin password to do that as well. Secondly I can seem to make it boot from a USB drive. Are these two issues related to ordinary V admin rights issues? Any help greatly received.