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Proc.svc and pum.dns


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#1 Axient

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Posted 23 March 2018 - 11:16 PM

I am on windows 8.1 and after running a scan with roguekiller I found 2 pum.dns and 4 proc.svc that are somehow on my computer.

Could someone please explain to me how to get these off of my machine?

 



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#2 buddy215

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Posted 24 March 2018 - 06:44 PM

One or both of those could be false positives or not necessarily something you would want to remove.

 

Use the programs below to clean, remove adware and remove malware.

 

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Axient

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Posted 25 March 2018 - 09:39 AM

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 3/24/18
Scan Time: 9:31 PM
Log File: 9aacae30-2fd4-11e8-937e-008cfa7f4a83.json
Administrator: Yes
 
-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.0
Update Package Version: 1.0.4474
License: Free
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: kadons\kadon
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 316941
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 11 min, 0 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 
 
 
 
 
 
 


#4 Axient

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Posted 25 March 2018 - 09:41 AM

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 3/24/18
Scan Time: 9:31 PM
Log File: 9aacae30-2fd4-11e8-937e-008cfa7f4a83.json
Administrator: Yes
 
-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.0
Update Package Version: 1.0.4474
License: Free
 
-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: kadons\kadon
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 316941
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 11 min, 0 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#5 buddy215

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Posted 25 March 2018 - 12:31 PM

You've posted the same Malwarebytes scan twice. I'm waiting to see the results of the other scans as that scan found nothing.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 Axient

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Posted 25 March 2018 - 10:18 PM

Apparently I did. I'm sorry .lol



#7 Axient

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Posted 25 March 2018 - 10:20 PM

# AdwCleaner 7.0.8.0 - Logfile created on Sun Mar 25 14:21:37 2018
# Updated on 2018/08/02 by Malwarebytes 
# Running on Windows 8.1 (X64)
# Mode: clean
 
***** [ Services ] *****
 
No malicious services deleted.
 
***** [ Folders ] *****
 
No malicious folders deleted.
 
***** [ Files ] *****
 
No malicious files deleted.
 
***** [ DLL ] *****
 
No malicious DLLs cleaned.
 
***** [ WMI ] *****
 
No malicious WMI cleaned.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts cleaned.
 
***** [ Tasks ] *****
 
No malicious tasks deleted.
 
***** [ Registry ] *****
 
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{AA760BA8-5862-4BC5-9263-4452CBC0B264}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{9C4EFBD5-1ADF-41E6-BE26-AF44326E30E4}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{0BDDE35F-64F7-49C3-99B2-404E899C49F7}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{24236608-609C-42C5-B13C-A8A3EC921850}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{28B1A706-4B97-4EB1-8B32-125042685AD9}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{33575A26-D9CF-40C6-8A3E-116F17201C7F}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{4BDFD19F-93D7-49CE-B554-5C215FDC0136}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{7307CF0F-7173-4FBF-8649-B149916DD322}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{80A5E38C-5F6B-485F-BD97-0B5BE991FAD5}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{9544D727-A26F-4D57-AF38-4496088640EA}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{AC4C30BF-7D5F-4EAB-9C2A-454178F079AA}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{BC6F9C26-93EA-4C6D-A4A7-C1FA333B4BBE}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{E975527B-ABE7-40B3-B5C1-385016913E3B}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{EFA4B5B1-6C76-4B20-BCDB-D41A93E79053}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{12D3E096-0FDF-42CC-8F44-04944F9C1648}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{22389F39-2CF4-47C4-B8B2-273BB16BF70C}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{23E3CEB3-D63A-433E-A5D0-4DB1C501B915}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{26A3152F-CF87-4C5B-8093-4D4B9EC084EB}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{29E3319C-4B3C-479F-8692-BDD2CA30BEDD}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{367BD1CD-74A3-451F-B1A4-6A2DE4129A2D}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{49F018EE-F362-4B5B-8EC8-BCF9246ABF21}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{63B73044-FC1A-4FE1-991B-FDBD4CDAA868}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{7207E52B-821E-4C05-A8D6-2965B2BE77CF}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{863FCF5D-DC39-4DA9-AF32-CB0025990EEE}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{B09E015A-4D4E-4F8D-A436-95E19140947D}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{B1E712C4-03AA-495F-B0F5-0F057E126E2A}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{D13DC65C-C77B-4986-9078-DEA3D34C71BB}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{F56ACA29-1C99-40F1-AC64-2E44C4F6BC71}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{371AD4A5-1520-4AA2-A8A4-F9AD3BAC6957}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{7F124846-5453-4BB8-A41D-E11481FFC9DF}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{8FD65019-BF09-45DA-AD81-E95AE911F1FD}
Deleted: [Key] - HKLM\SOFTWARE\Classes\Interface\{4613B1C1-FBC0-43C3-A4B9-B1D6CD360BB3}
 
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries deleted.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries deleted.
 
*************************
 
::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0
 
 
 
*************************
 
C:/AdwCleaner/AdwCleaner[S0].txt - [4335 B] - [2018/3/25 2:46:10]
C:/AdwCleaner/AdwCleaner[S1].txt - [4402 B] - [2018/3/25 14:20:22]
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########


#8 buddy215

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Posted 26 March 2018 - 04:44 AM

Have you run the Eset Online Scan? What problem did you see before running the rogue killer scan?

 

Next post please include the results of the Eset Scan if it found anything and the results of the scan below.

 

  • Please download Security Check by glax24 and save the file to the Desktop
  • Run the tool by accepting all the Security prompts
  • when complete the tool will produce a log file C:\SecurityCheck\SecurityCheck.txt and also copy the contents to the Clipboard
  • Simply Paste the log to your reply

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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