YouTube not loading

Hi just registered and hoping to get some advice. As I do not know what my problem is I do not know if I am posting on the correct board however I have a laptop with Windows7. 

Wednesday night I was watching music videos on YouTube and when I turned my computer on on Thursday night a mystery new icon had appeared on my screen. It was the google chrome logo and is a shortcut to some music very similar to what I was listening to previously. Now when I go onto YouTube I just get a plain grey screen with YouTube in top left hand corner. It does not attempt to load. Have I got a virus? Have I switched something off? How did this new icon appear?

Rest of computer seems to be working fine.

Thanks

minesapint

Edited by hamluis, 23 March 2018 - 02:51 PM.
Moved from Win 7 to Web Browsing/Email - Hamluis.

Right click on the mystery icon, properties, shortcut. What is the target? What browser are you using for YouTube?

Thanks,  Very dim regarding these things. Have right clicked the icon, properties but cannot find anything to do with a target. I understand my browser is google chrome. I am not aware I have a browser other than this. Should I get another browser and could you suggest which one. Might or might not be anything to do with the mystery icon????????????

Minesapint

UPDATE------Realised I had Internet Explorer on my computer and have managed to access YouTube from that so problem seems to be to do with the Google Chrome/YouTube combination. I have probably clicked something with my clumsy fingers but just knowing what????????

Minesapint

Just to advise all working fine now, apparently just needed to clear my browser data and cached files.

Thanks

minesapint

Ok. Thank you. You might like to try Opera and Firefox browsers and compare them with Internet Explorer and Chrome.