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Frequent BSOD (2 to 3 a month) despite clean Windows install

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#1 LeoBloom


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Posted 22 March 2018 - 05:21 PM

I previously posted here with the same hardware and was ultimately told to do a clean install of Windows


Now, a few weeks/months after a clean install, I am still having BSOD (but with different reasons)


Some other issues I have (which may or may not be related) that I am including in case they are somehow applicable

  • Windows Explorer frequently doesn't refresh e.g., if I save something to the desktop, I will need to press F5 for the Desktop to refresh and show the file
  • My webcam produces an error a few times a month (seemingly temporally unrelated to BSOD). The system will say it cannot find the webcam and device manager lists "Code 43" under the hardware
  • Windows minimize and maximize animations are shut off automatically (I think by Citrix Receiver)


Another big problem I have is that the minidump files disappear a few days after the BSOD occured -- how do I stop this from happening?


What can I do - I have no idea how to localize the problem and this is with a fresh install. The very last BSOD occured when I attempted to close all Chrome tabs at once but these BSOD occur without a pattern


Speccy: http://speccy.piriform.com/results/lyKbK0oFtTUVd6k3PDvYhYR


I have also run memtest over 24 hr -- 22 passes with no errors: https://imgur.com/a/OAMEg



Link to old topic: https://www.bleepingcomputer.com/forums/t/673883/frequent-bsod-2-to-3-a-month-despite-clean-windows-install/

Attached Files

Edited by LeoBloom, 22 March 2018 - 05:23 PM.

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#2 bwv848


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Posted 05 April 2018 - 09:33 AM



Sorry for the late response — we've been inundated with logs and it's hard to keep track of them. If you still need help, can you run the Sysnative App again for fresh log files?

If I do not reply in three days, please message me.
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#3 LeoBloom

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Posted 09 April 2018 - 06:30 PM

Hi - no worries -- I actually have reformatted and reinstalled Windows again recently and has been OK since but will post again if problems occur



#4 opera


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Posted 10 April 2018 - 12:15 AM

Note that CCleaner cleans dump files by default when you clean, you would have to untick Memory Dumps under Windows tab..System list to keep them.

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