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Disk Boot Failure

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3 replies to this topic

#1 mpetrodoc


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Posted 04 October 2006 - 08:00 AM

I recently moved and therefore had to dis- and re-connect my old Windows 98 SE computer (with 256mb RAM, 20 gig memory, Pentium III processor). Computer was working fine before the move, but when I now try to turn it on I get the following:
" Cannot find a device file that may be needed to run Windows or a Windows application.
The Windows registry or SYSTEM.INI file refers to this device file, but the device file no longer exists.
If you deleted this file on purpose, try uninstalling th associated application using its uninstall or setup program.
If you still want to use the application associated with this device file, try reinstalling that application to replace the missing file.
Press a key to continue"

When I press a key, startup begins but is interupted by:
"General failure reading drive C
Abort, Retry, Fail?"

I then tried Ctrl, Alt, Del with the following result:
I inserted the CD with Windows 98SE setup, the CD drive made a clicking noise and returned the above message again.
I then tried the A: drive floppy and got something saying:

I am stuck here! I dont really want to reinstall a new OS. Will that cause me to lose all my settings and other data?
Someone please help. :thumbsup:

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#2 Enthusiast


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Posted 04 October 2006 - 12:37 PM


Your Norton or Symantec anti-virus, firewall or whatever Norton or Symantec aps you have.

See if anything at the following link helps:

Error: "Cannot find a device file... symevnt.386..." when uninstalling Norton AntiVirus

Edited by Enthusiast, 04 October 2006 - 12:41 PM.

#3 Eyesee


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Posted 04 October 2006 - 06:47 PM

You say that you recently moved the system. That is an important factor.

Unplug it and open up the case.
Push on the IDE cable on the back of the hard drive and the motherboard.
Check the cdrom connections as well.
My bet is that the cable has come loose in transit just enough for the General Failure error.

Then tackle the symevnt.386 error following Enthusiast's instructions.
In the beginning there was the command line.

#4 mpetrodoc

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Posted 13 October 2006 - 11:54 PM

Thanks. That worked :thumbsup:

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