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PC keeps crashing while gaming


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#1 Jorik_VC

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Posted 20 March 2018 - 01:33 PM

Hello,

My pc often shuts itself down and automatically restarts. It only happens when a game is running, most of the time when there is a loading screen or right after, or when I change the settings of a game. I thought it could be my graphics card, but after replacing it, this still happens. (I wanted to buy a new one, no matter what, so no money lost)

So, what happens and when:

-When: When I start running a game; when there is a loading screen; when I change the settings of a game; once in a while random while gaming; NEVER when there is no game running, so not with YouTube, Internetbrowser, ...

What: PC just shuts down, as if there is a power reset (fans keep spinning), and immediately restarts again

Sometimes, this doesn't happen in weeks, but other times it just keeps happening every time I try to game. Does anyone know what the problem could be and how I can fix it?

Thansk in advance,
Jorik


Spec:
CPU: Intel Core i7-3820 3.60 GHz
RAM: 16 GB
GPU: MSI GTX 1080 GAMING X
PSU: Inter-Tech Combat Power CPM 750W
Motherboard: MSI X79A-GD45
Operating System: Windows 10 Home 64-bit
*If I forgot something or if you need some more information, you're welcome to tell me


Edited by Jorik_VC, 20 March 2018 - 02:11 PM.


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#2 MadmanRB

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Posted 20 March 2018 - 02:12 PM

It could be a bad power supply.

I mean yeah the wattage is enough but if its a bad PSU it could ruin your day.

It could also be a badly connected GPU

 

I take it this is a MSI pre built of some kind with all those MSI parts


Edited by MadmanRB, 20 March 2018 - 02:22 PM.

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#3 hamluis

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Posted 21 March 2018 - 11:28 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 Jorik_VC

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Posted 25 March 2018 - 05:05 AM

I asked for solutions on other forums too. Almost everyone said it was a bad PSU, so I've replaced it and the problem is fixed. Thanks everyone for helping!



#5 hamluis

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Posted 26 March 2018 - 01:10 PM

Glad you resolved it, thanks for letting us know.

 

Happy computing :).

 

Louis






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