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Computer crashes and shows random pattern of strangely colored pixels


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23 replies to this topic

#1 scao663

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Posted 19 March 2018 - 06:33 PM

Hi, I'm new here, so hopefully this is the right way to request help.

I have an old gaming desktop (5 or so years?) and it recently started to crash and show weird pixels when I do something GPU or CPU intensive. I don't have a picture, but I do have this log from reliability reports:

Source
Windows
 
Summary
Hardware error
 
Date
‎3/‎18/‎2018 7:40 PM
 
Status
Not reported
 
Description
A problem with your hardware caused Windows to stop working correctly.
 
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff8d01089d82c0
Parameter 2: fffff803ef82cc54
Parameter 3: 0
Parameter 4: 2118
OS version: 10_0_16299
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.16299.2.0.0.256.48
Locale ID: 1033
 
PC Information:
Processor Intel® Core™ i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
System Type x64-based PC
BaseBoard Manufacturer ASUSTeK Computer INC.
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.5 GB
Total Virtual Memory 33.0 GB
Available Virtual Memory 29.3 GB
Adapter Type AMD Radeon Graphics Processor (0x6738), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon HD 6800 Series
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll
Driver Version 15.201.1151.1008
 
 
 
If you need any other information about my PC, ask me what you need and I'll provide it. Thanks!

Attached Files


Edited by scao663, 20 March 2018 - 03:42 PM.


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#2 HyperHenry

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Posted 19 March 2018 - 09:42 PM

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



#3 scao663

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Posted 20 March 2018 - 03:42 PM

http://speccy.piriform.com/results/2voEJmhEYHxNszdybAPk2Oh

Sorry!


Edited by scao663, 20 March 2018 - 03:43 PM.


#4 HyperHenry

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Posted 20 March 2018 - 03:53 PM

Sysnative report is important too. I'll be looking at you Speccy.



#5 scao663

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Posted 20 March 2018 - 03:56 PM

Sysnative was edited into the original post because I couldn't figure out how to attach to reply



#6 HyperHenry

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Posted 20 March 2018 - 04:06 PM

There weren't any dmp files and the event viewer was unreadable. Just had unusual characters. Did you by any chance set the language on your computer to English to make it readable for us? That might explain it. Based on your description of the problem I'd suggest trying a different cord to connect. If that doesn't help try a different type of cord. VGA or HDMI for example.



#7 scao663

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Posted 20 March 2018 - 04:10 PM

My computer is already set to English. When I looked in the dump logs I couldn't find the minidump either. It seems like my computer crashed completely without generating a dump. I am connected with an HDMI cord right now but I do not have any other cords.



#8 HyperHenry

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Posted 20 March 2018 - 04:25 PM

There's a couple other things we can try first. Try going to the website of the manufacturer of your computer or motherboard and updating drivers. I noticed that your location is set as China. If you have your language set to English it might explain the random characters.



#9 scao663

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Posted 20 March 2018 - 04:34 PM

How would I do that? According to my settings my default language is already English. Also, my baseboard just says ASUSTeK and it doesn't really have a model or anything


Edited by scao663, 20 March 2018 - 05:33 PM.


#10 scao663

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Posted 21 March 2018 - 03:53 PM

Nevermind I found it, this one should be in English. 

Attached Files


Edited by scao663, 22 March 2018 - 02:59 PM.


#11 HyperHenry

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Posted 21 March 2018 - 06:38 PM

It didn't attach. That happens a lot for some reason.



#12 scao663

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Posted 22 March 2018 - 02:59 PM

Should be there now...?



#13 HyperHenry

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Posted 22 March 2018 - 03:30 PM

There are several entries of drivers nor responding. This is often due to your BIOS being out of date. I went back to your Speccy and the BIOS is dated 2014. I suggest going to the motherboard manufacturer's website and updating the BIOS and all other drivers. Modern systems need to communicate with the BIOS more than older machines to properly function. I'm sure after this you'll have a happier experience. Please let us know either way.



#14 scao663

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Posted 22 March 2018 - 04:08 PM

I updated my bios to version 3801 (that's the latest one because I have a P8P67 LE). Hopefully this helps. If the computer crashes again I'll come back here but for now, thanks for all your help!



#15 scao663

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Posted 26 March 2018 - 07:05 PM

Nevermind, it started crashing again but this time with different colored pixels (not sure if that says anything). I checked for malware and hardware issues and everything again and nothing came up. This seems to be the same situation as last time.

HOWEVER on reliability report it doesn't show up as a windows error, and there is no report of any crash


Edited by scao663, 26 March 2018 - 07:07 PM.





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