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Problem migrating old Windows FAX files after clean install


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#1 Zomalaja

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Posted 17 March 2018 - 09:50 AM

I had to do a clean install of Windows 10 recently, so I made full Backups with Acronis and Reflect as well as a file copy of everything. The only issue left is Windows FAX & Scan. It stores the files in folders located at C:\ProgramData\Microsoft\Windows NT\MSFax, so I just copied all the old files there but they do not show in the fax software. all of the old files have unusual file names like:

S-1-5-21-1860128955-2317930214-598928839-1000$201d1da1ed95c8b.tif

and the new ones that I made by using the program to send  faxes look like this:

S-1-5-21-1369729191-4239144290-3141940945-1001$201d3bc6d95abd5.tif

in both sets of files, everything after "$201" differs in every file.

I renamed one old file to match the new filenames like this:

S-1-5-21-1860128955-2317930214-598928839-1000$201d1da1ed95c8b.tif

became

S-1-5-21-1369729191-4239144290-3141940945-1001$201d1da1ed95c8b.tif

Copied it to the Sent Items Folder, restarted the computer - does not show up. I then tried removing the fax and scan feature and restarting, then enabling it, no help.

MS support says there must be some kind of database but nobody knows where it is. Help...



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#2 JohnC_21

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Posted 17 March 2018 - 10:32 AM

Not an optimal solution but you can open the tif image files in an image viewer. FastStone Image Viewer can open a folder with image preview. Put all the tif files in one folder and open in FastStone.

 

http://www.faststone.org/FSViewerDetail.htm

 

Hopefully somebody here with more Windows 10 experience will respond.



#3 Zomalaja

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Posted 18 March 2018 - 03:41 PM

I am actually writing a program that looks at each TIFF file, gets the metadata from it and constructs a file name with some meaningful info to rename them to

 

"D:\FaxData\Renamed\MSFax\SentItems\S-1-5-21-1860128955-2317930214-598928839-1000$201cb76c3f8c743.tif"

becomes

"2010-10-28_+1 (530) XXX-XXXX_Just a test, but a good recipe anyway.tif"

 

I'd still love to just have them show up in the app, there are 146 files in that folder. I have so far this weekend wasted 4 hours on hold with Microsoft, only to be disconnected. Nice.

 

Not an optimal solution but you can open the tif image files in an image viewer. FastStone Image Viewer can open a folder with image preview. Put all the tif files in one folder and open in FastStone.

 

http://www.faststone.org/FSViewerDetail.htm

 

Hopefully somebody here with more Windows 10 experience will respond.






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