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3 beeps and no video on wake from sleep


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#1 clocks

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Posted 16 March 2018 - 04:25 PM

Hi - Brand new PC - Win 10 Home, Ryzen 2200g / gigabyte a320ma-m.2 motherboard, booting from nmve m.2 ssd.  Fresh install of AMD Radeon Drivers.  Boots fine, but if put to sleep, when I try to wake it I get three bios beeps and no video signal.  The fan do turn on, but not sure much else is happening.  If I hit the reset button, the PC reboots into windows fine.  Any advice greatly appreciated.....thanks

 

Edit:  FWIW I have tested the ram, and tried various bios settings in relation to sleep and video output, etc..  Also tried disabling/enabling hybrid sleep in windows 10.


Edited by clocks, 16 March 2018 - 04:44 PM.


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#2 clocks

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Posted 16 March 2018 - 10:38 PM

I think it is something with the ram.  I tried pulling a stick and sleep would work, but when I put them both back in, the problem reoccurs.  I tried swapping sticks in slots, but no go.  I don't know if rather than using slots 1/3, I should try 2/4?  The ram is G.SKILL Aegis 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000).



#3 hamluis

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Posted 17 March 2018 - 06:35 AM

Sleep/hibernation problems...historically are often related to graphics drivers, not RAM.

 

Board has onboard graphics...I would use the graphics drivers from the Drivers DVD, rather than any other.  They are on the disk because they are known to work properly.

 

Louis



#4 clocks

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Posted 17 March 2018 - 10:35 PM

I loaded bios defaults, and then re configured the memory settings and everything seems to work now.  thanks



#5 hamluis

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Posted 19 March 2018 - 06:57 AM

:thumbup2:, happy computing :).

 

Louis






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