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Sony Vaio says Operating System cannot be found


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#1 level2

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Posted 14 March 2018 - 10:20 PM

Greetings ~ I have a laptop  ~ When I try to turn it on ~ the screen lights up and the message is written across saying : operating system cannot be found ``` 

 

Can I somehow help this computer ``` when it began doing this ~ I started using a different computer ~ but I would like to get it working again if possible ```

 

thank you

 

Richard


Edited by level2, 14 March 2018 - 10:21 PM.


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#2 synergy513

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Posted 14 March 2018 - 10:35 PM

Hello,

 

           Is there a microsoft sticker anywhere on the unit?

 

               What model is the PC?

 

            when you see that error message, you can try to press ctrl-alt-del to get into a BIOS launch attempt (F2) and see if there is a hard drive installed. you can also browse the boot order and see if booting from optical drive or usb can be set.


Edited by synergy513, 14 March 2018 - 10:37 PM.

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#3 level2

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Posted 15 March 2018 - 12:24 AM

Hi ~ yes ~ there's a sticker that says Windows Vista Home premium ~~~ model PCG-7142L

 

Thanks 



#4 synergy513

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Posted 15 March 2018 - 12:49 AM

ok, there should be a 25 character id on it, in 5 character blocks.  there is a good start.

 

here is the support page i found after a quick search.

 

that model is also known as VGN-NS140E

 

https://esupport.sony.com/US/p/model-home.pl?mdl=VGNNS140E&LOC=3#/howtoTab

 

can you get into the BIOS and check to see if the hard drive is getting detected?

 

the sony support page suggests resetting BIOS to default as a primary step

 

that is a decent laptop..core2duo t5800 and 3gb ram.. i think it is candidate for resuscitation.


Edited by synergy513, 15 March 2018 - 01:16 AM.

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#5 level2

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Posted 15 March 2018 - 01:28 AM

Greetings Advisor ~ I see no 25 character ID ~ Let me Unless ```

 

would that be the product Key ~ that is 25 characters 

 

I'm not sure how to get into the BIOS ```

 

I'll have to continue this tomorrow ~ thank you Advisor  for coming by ~ hope to continue this ~ with your help

 

Richard



#6 synergy513

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Posted 15 March 2018 - 01:35 AM

Yes, the 25 characters is the product key. Vista x86 boot ISOs can still be obtained if it comes down to that.

 

 To get into the BIOS, the F2 key needs a steady tapping from initial power up until you see the sony startup screen

 

and if you miss it and you get to the operating system error, press ctrl-alt-delete at the same time and that will start the process up again for another try.

 

 Ok, i will be checking back for further developments.


Moore's Law : 4d Graph in Progress


#7 level2

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Posted 15 March 2018 - 10:14 AM

Good morning ~ I'll give that a try ```  OK ~ the Startup screen is up ``` I'll wait for your lead Advisor ```

 

 

 

Richard

 

 

All the way in Florida ~ to here at valley ranch in Serra Nevada mountains at 6800ft.



#8 synergy513

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Posted 15 March 2018 - 06:25 PM

OK, first things first, is the hard drive showing up at all? It should be under the first menu to the left. (Main)

 

attached is an example..If it is showing up, then you want to save default settings and exit

Attached Files


Edited by synergy513, 15 March 2018 - 06:28 PM.

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#9 level2

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Posted 26 March 2018 - 12:41 PM

synergy ~ please forgive my not coming on line ~ I am at the lower ranch ~ the laptop ~ you are helping with is at the mountain spread ```

 

We'll be up there in a day or so ~ I hope to ~ then follow your instructions as ~ I have that laptop and another to come on this site with there ```

 

Thank you 

 

Richard



#10 synergy513

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Posted 26 March 2018 - 09:15 PM

ok, i will be checking for further developments. If all goes well, you will have your Vista OS back in service.


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#11 level2

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Posted 29 March 2018 - 10:40 AM

Good morning Synergy ~ Back at the mountain ranch ```  Daughter has reminded me that this laptop has Umbuntu OS ~ sorry ~ I had forgotten ~ hope that hasn't hurt the chance of recovery ```

 

I'm here today and tomorrow ```

 

 

Richard



#12 level2

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Posted 29 March 2018 - 10:58 AM

Synergy ~ I've entered the ~ Setup Utility ```                 System Memory:  3872MB  ~     Hard Disk Drive:  ATAPI ```

 

 

 

 

Blowing out some pretty warm air ~ I'm sure there is a nice ball of lint in there ~ I removed a great lint mouse from this one```


Edited by level2, 29 March 2018 - 01:19 PM.


#13 synergy513

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Posted 29 March 2018 - 02:17 PM

ok, if it has ubuntu loaded, that is terrific. That is the mainstream linux distro. I don't think that era of PCs is UEFI,  that is a good thing. OK, I am googling it now...if this was a linux dual boot install on same hard drive that vista resides...i can recall why i use two separate hard drives for dual boot. I see users having two boot OSs on the same hard drive all the time, although i haven't done it, but in the case of a laptop, i can see the logic, only one hard drive unless using a live distro booter on an optical disk or USB...There is the MBR (master boot record) that the OS accesses initially  and if the ubuntu install corrupted that ..ok, i would do this with a linux live DVD and use boot-repair because i have used that successfully a few times, but this may be a case for a hirens rescue USB stick..


Edited by synergy513, 29 March 2018 - 05:26 PM.

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#14 level2

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Posted 29 March 2018 - 03:55 PM

Hi I'm here ~ I see you've come by ```



#15 synergy513

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Posted 29 March 2018 - 04:47 PM

Yes, my dogs were having an anxiety episode so i had to step out for a few.,,ok i have seen a few cases where the windows boot hard drive was corrupted by a linux install, and i used a linux live dvd  session to access the boot-repair, but i had to get online to get it from repositories and load it into the OS session, i haven't used a hirens rescue before, but i will look it up, do you have a USB stick to put it on?

 

 but first things first, is your BIOS keeping correct time and date?   If so, then you will need to reset the BIOS to default settings, it should be in the main menu, the first one on the left.

 

this is the support link i found for your sony laptop..not readng the boot hard drive

 

https://esupport.sony.com/US/p/support-info.pl?info_id=1727&mdl=VGNNS140E&kbid=00008115

 

and here is a nice explanation of Hirens..

 

https://www.raymond.cc/blog/latest-hirens-bootcd-v83-the-king-of-all-boot-cds/

 

and here is the Ubuntu dual boot official documentation..

 

https://help.ubuntu.com/community/WindowsDualBoot

 

https://help.ubuntu.com/community/MultiOSBoot


Edited by synergy513, 29 March 2018 - 05:25 PM.

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