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Computer won't let me add anti-virus or adware


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#1 AFD68

AFD68

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Posted 14 March 2018 - 04:28 PM

Hi all and thank you for your time.

 

My computer has some sort of virus or malware. I cannot update my current anti-virus or Malwarebytes. I have tried to add ESET and it won't recognize the exe file. I have also tried while in Safe mode. I get numerous pop-ups. (1.) claims there is a problem with BitDefender, although I have never had it on my system. (2.) states that a file location can't be found. I have tried to boot system from boot drive with RKill.exe. I can't get anything to load that has to do with security software. please help

 

Al

Attached Files

  • Attached File  AV1.jpg   267.41KB   0 downloads
  • Attached File  AV3.jpg   204.43KB   0 downloads

Edited by hamluis, 14 March 2018 - 06:30 PM.
Moved from MRL to Am I Infected - Hamluis.


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