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Windows Update Failure 3


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3 replies to this topic

#1 MadDemon64

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Posted 14 March 2018 - 04:15 PM

Earlier today, I found these little messages in my event log:

 

Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0
 
Problem signature:
P1: 7.9.9600.18838
P2: 8024000b
P3: ADB7C21F-FDC6-4CA4-B0C8-F1B74744038D
P4: Download
P5: 200
P6: 0
P7: 0
P8: AutomaticUpdates
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0
 
Attached files:
 
These files may be available here:
 
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 7f7ce922-278f-11e8-80d6-d8cb8a851bf7
Report Status: 262144
Hashed bucket: 
 
Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0
 
Problem signature:
P1: 7.9.9600.18838
P2: 8024000b
P3: ADB7C21F-FDC6-4CA4-B0C8-F1B74744038D
P4: Download
P5: 200
P6: 0
P7: 0
P8: AutomaticUpdates
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0
 
Attached files:
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_7.9.9600.18838_829252d9c88d4ee56b822bde4e57b5f9b1d16551_00000000_cab_278edd51
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 7f7ce922-278f-11e8-80d6-d8cb8a851bf7
Report Status: 4
 
Fault bucket 1915592712636248145, type 5
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0
 
Problem signature:
P1: 7.9.9600.18838
P2: 8024000b
P3: ADB7C21F-FDC6-4CA4-B0C8-F1B74744038D
P4: Download
P5: 200
P6: 0
P7: 0
P8: AutomaticUpdates
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0
 
Attached files:
 
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.9.9600.18838_829252d9c88d4ee56b822bde4e57b5f9b1d16551_00000000_07d2e418
 
Analysis symbol: 
Rechecking for solution: 0
Report Id: 7f7ce922-278f-11e8-80d6-d8cb8a851bf7
Report Status: 0
Hashed bucket: e9e95c23f86091ceea958d6c4302b051
 
They only show up in the information tab of my event log under Windows Error Reporting with Event ID 1001.  I don't see anything in the errors section of my event log and didn't notice any problems while using my computer.  I ran SFC and DISM and they found nothing.  Should I be concerned?
 
P.S.  I managed to install updates yesterday.  I'm thinking maybe this happened was because of some internet problems I've been having lately.  Could that be the cause?

Edited by MadDemon64, 15 March 2018 - 09:44 AM.


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#2 dc3

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Posted 16 March 2018 - 10:00 AM

You need to run the Network Troubleshooter.

Press the Windows key OS4o0pO.png, type Network problems, then select Identify and repair network problems.
 
Follow the steps in the wizard to diagnose and resolve your network problems.

When you are finished try running the Windows Update again.


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#3 dmccoyks

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Posted 16 March 2018 - 01:23 PM

You can also try the following:

 

Click on Start menu

Type in cmd

Right click on cmd in list and select run as administrator

copy and paste each of these commands and press enter key
 

1. Sc Stop wuauserv - hit enter

2. Rd /s /q %systemroot%\SoftwareDistribution - hit enter

3. Restart the computer

4. Run the Windows Updates



#4 MadDemon64

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Posted 18 March 2018 - 01:13 AM

You need to run the Network Troubleshooter.

Press the Windows key OS4o0pO.png, type Network problems, then select Identify and repair network problems.
 
Follow the steps in the wizard to diagnose and resolve your network problems.

When you are finished try running the Windows Update again.

It found nothing when I used that troubleshooter.






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