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B2 error with an image and hangs.


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#1 Galliummind

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Posted 14 March 2018 - 03:30 PM

Hello, I'm new to the forum. I have about 3 years experience building computers and servers and I've been troubleshooting for a bout a year. I thought it might be a learning experience to understand what other problems people have and how they have come to solve them. I also thought this forum would be a great resource when I troubleshoot. 


If anyone can impart some of their scholarly wisdom I"ve been trying to troubleshoot an odd B2 error.

Basically the computer will boot to windows most often, but sometimes it hangs on B2 and the VGA_LED will light up. sometimes I'll get an image showing what graphics card is installed, and that's where it hangs. Some other symptoms are the mouse and keyboard are not working when it hangs. The CPU and motherboard are suspect components. 

Steps I have taken. 
1. removed and placed the CPU back.
2. Checked LGA.
3. Flashed the Bios to latest. 
4. Removed and replaced the GPU with another model. 
5. Installed latest Nvidia drivers.
6. Checked cables. 
7 Changed bios setting to fast boot. (read it might help)
8. Removed all components so it's bare bone.

Specs.

Asus X99-E-WS 3.1
Intel i7 6900k
Crucial CT4G4DFS8213 4GB DDR4 2133MHz 
Nvidia GTX 580 (test GPU) and Nvidia GTX 980

TX 750 Corsair PSU
1x Seagate ST1000NM055

 



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#2 HyperHenry

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Posted 14 March 2018 - 07:38 PM

Here's where to start https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/. Please include the Speccy report. Thanks.



#3 Galliummind

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Posted 14 March 2018 - 07:41 PM

Thanks, I'll check it out right now



#4 Galliummind

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Posted 14 March 2018 - 07:42 PM

I see I should of followed a format. I'll delete the post and post it again using the proper format. Thank you 



#5 HyperHenry

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Posted 14 March 2018 - 08:57 PM

No need to do that. Just upload the needed reports






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