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Ransomware Victim


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#1 Grooty

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Posted 14 March 2018 - 10:13 AM

Hi I am Grooty and I am a Ransomware victim.

 

I got hit with a Sigma Ransomeware virus and the person using the computer thought they were helping and did a roll back to a restore point in the past.

The problem is the first restore point didn't work and an error message popped up and so he took a screen shot in case the next restore point didn't work.

The next restore point rolled the computer back to where it is usable but had no affect on the encrypted files.

The problem is the error message covers the id to get to the payment information to get the encryption keys.

I tried your site but it asks for the payment file and I have no idea where it is if it is even on the computer anymore

Any help appreciated

Thanks



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#2 thyrex

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Posted 14 March 2018 - 11:10 AM

Sigma Ransomware Support Topic


Microsoft MVP 2012-2016 Consumer Security

Microsoft Reconnect 2016


#3 quietman7

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Posted 14 March 2018 - 02:00 PM

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion. To avoid unnecessary confusion, this topic is closed.

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