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Tablet very, very slow


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#1 kemperhills

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Posted 14 March 2018 - 12:06 AM

I have Acer Iconia W500 tablet running W7 Pro x32. It has an AMD C-60 1 GHz processor with 2 GB RAM[1.6 GB usable]. I bought the tablet several years ago used and it always worked fine. About a year and a half ago I moved back to my home place and the tablet wasn’t used for 6 or 8 months. When I git the tablet out and booted it it took forever to boot. Then when using the tablet it was extremely so so that at times I had to sit and wait for an extended time before it would open my homepage, site, etc. I couldn’t find anything wrong with the tablet so after several months I did a fresh install of the OS.

The tablet worked fine for about a month and has again slowed down considerbly. So I ran memtest overnight and the next morning memtest had run 10 passes and said to press some key to exit. There was no errors. I ran vivard with mapping and tere was no errors or remaps on the HD. But the HD is fairly new as I replaced the 32 GB HD that came in the tablet with a new 250 GB HD. I have ran a bunch of virus scans with different programs, all which showed no viruses. I also ran CC Cleaner.

 

I am stumped. Anyone have any idea why the tablet runs so slow? Thanks



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#2 hamluis

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Posted 14 March 2018 - 05:21 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 kemperhills

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Posted 14 March 2018 - 11:08 PM


MiniToolBox by Farbar  Version: 17-06-2016
Ran by Larry (administrator) on 14-03-2018 at 22:33:31
Running from "C:\Users\Larry\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: ICONIA Tab W500 Manufacturer: acer

Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/14/2018 10:15:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",proces sorArc hitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",public KeyToken=" 6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/12/2018 05:48:32 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied. 
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e896ce54-74e4-4b57-8af3-8b0d9bdae802}
 
Error: (03/11/2018 05:30:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.
 
 
Operation:
   Gathering Writer Data
 
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f9bf4f7e-4b21-4368-a5e1-9bca19a4b927}
 
Error: (03/10/2018 04:09:41 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied..
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {6a07434d-d14a-4136-b439-8bcc9fcf1045}
 
Error: (03/08/2018 07:39:07 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.  This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {abdd3ed8-0e07-43e8-9dd1-42f5da52e9ff}
 
Error: (03/07/2018 06:52:28 PM) (Source: Microsoft-Windows-RestartManager) (User: acertabletw500)
Description: Application or service 'RealPlayer Update Service' could not be restarted.
 
Error: (03/07/2018 06:46:11 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.  This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c4844c99-3bca-47f2-8d56-a898afc30b2d}
 
Error: (03/04/2018 08:39:33 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:  AddWin32ServiceFiles: Unable to back up image of service RalinkRegistryWriter since QueryServiceC onfig API failed
System Error:  The system cannot find the file specified.
 
Error: (03/04/2018 08:38:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.  This is often caused by incorrect security settings in either the writer or requestor process.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {2bd4669d-9097-4278-ace8-aaad1e9ec04f}
 
Error: (03/04/2018 03:27:19 AM) (Source: ATIeRecord) (User: )
Description: ATI EEU Client event erro
r
 

System errors:
=============
Error: (03/14/2018 09:59:58 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 
Error: (03/14/2018 09:59:57 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:57 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:56 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:29 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:28 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:07 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:06 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:59:05 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
Error: (03/14/2018 09:58:48 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.
 
 
Microsoft Office Sessions:
=========================
Error: (03/14/2018 10:15:56 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Users\Larry\Desktop\spsetup131\Speccy64.exe
 
Error: (03/12/2018 05:48:32 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {e896ce54-74e4-4b57-8af3-8b0d9bdae802}
 
Error: (03/11/2018 05:30:33 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f9bf4f7e-4b21-4368-a5e1-9bca19a4b927}
 
Error: (03/10/2018 04:09:41 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {6a07434d-d14a-4136-b439-8bcc9fcf1045}
 
Error: (03/08/2018 07:39:07 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {abdd3ed8-0e07-43e8-9dd1-42f5da52e9ff}
 
Error: (03/07/2018 06:52:28 PM) (Source: Microsoft-Windows-RestartManager)(User: acertabletw500)
Description: 0RealPlayerUpdateSvc.exeRealPlayer Update Service0302621782880
 
Error: (03/07/2018 06:46:11 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c4844c99-3bca-47f2-8d56-a898afc30b2d}
 
Error: (03/04/2018 08:39:33 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:  AddWin32ServiceFiles: Unable to back up image of service RalinkRegistryWriter since QueryServiceConfig API failed
System Error:  The system cannot find the file specified.
 
Error: (03/04/2018 08:38:10 AM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:
   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {2bd4669d-9097-4278-ace8-aaad1e9ec04f}
 
Error: (03/04/2018 03:27:19 AM) (Source: ATIeRecord)(User: )
Description: 
 
 
=========================== Installed Programs ============================
Adblock Plus for IE (32-bit) (HKLM\...\{FE4694A5-33AF-4F10-B2C0-8F2750A5ED05}) (Version: 1.6 - Eyeo GmbH)
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824265200}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.3 (HKLM\...\Adobe Shockwave Player) (Version: 12.3.1.201 - Adobe Systems, Inc.)
AX88772B Windows 7 Drivers (HKLM\...\{54A168C9-2250-4058-80EB-1F4A4192548A}) (Version: 1.0.1.1 - ASIX Electronics Corporation) Hidden
AX88772B Windows 7 Drivers (HKLM\...\InstallShield_{54A168C9-2250-4058-80EB-1F4A4192548A}) (Version: 1.0.1.1 - ASIX Electronics Corporation)
Cisco EAP-FAST Module (HKLM\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
e-Sword (HKLM\...\{1D3D8773-56B9-44F0-ACC6-3DEA462E665F}) (Version: 11.01.0000 - Rick Meyers)
Google Chrome (HKLM\...\Google Chrome) (Version: 65.0.3325.146 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
HitmanPro 3.8 (HKLM\...\HitmanPro38) (Version: 3.8.0.292 - SurfRight B.V.)
IObit Uninstaller (HKLM\...\IObitUninstall) (Version: 7.3.0.13 - IObit)
Malwarebytes version 3.4.4.2398 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.4.2398 - Malwarebytes)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Opera Stable 51.0.2830.55 (HKLM\...\Opera 51.0.2830.55) (Version: 51.0.2830.55 - Opera Software)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8186 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM\...\{9D3D8C60-A55F-4123-B2B9-173F09590E16}) (Version: 1.00.10.0909 - REALTEK Semiconductor Corp.)
Revo Uninstaller 2.0.0 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.0 - VS Revo Group, Ltd.)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
vs2015_redist x86 (HKLM\...\{BD46163A-0331-4A61-B65A-7B66D7C93F8E}) (Version: 1.0.0.0 - Realnetworks) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 70%
Total physical RAM: 1641.9 MB
Available physical RAM: 488.75 MB
Total Virtual: 3283.8 MB
Available Virtual: 1778.28 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:232.79 GB) (Free:184.44 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ACERTABLETW500
 
Administrator            Guest                    Larry                    
 
 
**** End of log ****
 
 
 
Couldn't get clipboard to work.  Couldn't figure out how to clip and paste so I had to type the Speccy info.
 
Operating System
      Windows 7 Home Premium 2 bit SP1
 
CPU
      AMD C-60
      Zacate  40nm Technology
 
RAM
      2.00 GB DDR-3 @532 MHz (7-7-7-20)
 
Motherboard 
       Acer WT1(Socket FT1) 59 DEGREES C
 
Graphics
       Generic PnP Monitor(1280x800@60 Hz)
       348 ATI AMD Radeon HD 6290 Graphics (Acer Incorporated [ALI]) 57 degrees C
 
Storage
       232GB Crucial_CT250MX200SSD3 ATA Device (SSD)  45 degrees C
       14GB SDHC Card (USB)
 
Optical Drives
       No Optical Drives Dected
 
Audio
        Realtek High Definition Audio


Edited by hamluis, 15 March 2018 - 07:57 AM.


#4 hamluis

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Posted 15 March 2018 - 07:58 AM

If you just follow the instructions provided...you will be able to post the Speccy Snapshot url.

 

Louis



#5 kemperhills

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Posted 15 March 2018 - 02:22 PM

If you just follow the instructions provided...you will be able to post the Speccy Snapshot url.

 

Louis

I followed the instructions three times and all three times I received the message that the clipboard couldn't be accessed and I would have to manually insert  the file.  This from a small window that said to manually insert the file to press ctrl/cmd plus a letter I don't remember.  That didn't work either.






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