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Homepage/Browser Issues


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#1 CraigS26

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Posted 21 February 2018 - 07:21 AM

Mod Edit:  Split from https://www.bleepingcomputer.com/forums/t/645957/at-t-homepage-snafu/ - Hamluis.

 

EDIT:   In FF 58 I had turned uBlock Origin OFF for att.net; I turned it back On & -- start.att.net -- loaded twice, stuck the next few attempts, and now is loading each time.

No idea what / why but I'm sure a Definite Answer isn't possible.

 

Within the last few days I've had the SAME issue this Thread details in May '17 -- start.att.net -- WILL NOT LOAD

AT&T Sppt 800-288-2020 Unaware. No suggestions offered. Will call again.

IE 11 Compatibility Trick failed.

Firefox 58 just spins (cache cleared); I see waiting for static.jade.synacor.com... at bottom left.

No other Connect Issues with FF or rarely used IE 11.

 

Has anyone read anything on this issue in 2018?

Many Thanks!


Edited by hamluis, 13 March 2018 - 06:42 AM.


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#2 JohnC_21

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Posted 22 February 2018 - 09:28 AM

Temporarily change your DNS servers to OpenDNS. Remember to flush your DNS cache and browser cache which is linked to on the page.

 

Windows 7

 

Windows 8

 

Windows 10



#3 CraigS26

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Posted 22 February 2018 - 12:08 PM

Temporarily change your DNS servers to OpenDNS. Remember to flush your DNS cache and browser cache which is linked to on the page.

 

Windows 7

 

Windows 8

 

Windows 10

Thanks, John. So Sorry about  Win 7-64 Hm-Prem not indicated.

Followed Win 7 Instructions + DNS Flush for FF 58 & IE 11.

 

FF 58 Hm Page now Perfect -- BUT -- IE 11 looks as follows in Imgur Link (I hope) / If link fails it's like HTML not working / Only characters on far left border - No pics.

 

EDIT: 2-22-18  I reversed the OpenDNS Setup, Deleted IE 11 History again, and now everything is back to Normal. IF you have an opinion on Why the IE 11 setup failed, I'd appreciate the input.

 

EDIT 2:  Standard DNS Setting: Firefox 58 back to No Load - & - IE 11 Loads Every time.

 

Neither DNS approach consistently works yet.

See OpenDNS jpg below for IE 11-- Thanks for the Reply!!

 

https://i.imgur.com/nRrUN8u.jpg


Edited by CraigS26, 22 February 2018 - 12:41 PM.


#4 JohnC_21

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Posted 22 February 2018 - 04:34 PM

No idea on IE11. Never use it.  On Edit 2: For Firefox what happens when you load Safe Mode? Also see if disabling hardware acceleration helps.



#5 CraigS26

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Posted 23 February 2018 - 07:21 AM

No idea on IE11. Never use it.  On Edit 2: For Firefox what happens when you load Safe Mode? Also see if disabling hardware acceleration helps.

Thanks for the follow-up. Neither of the 2 suggestions help.

IE 11 still loads.

I'll post on the FF Forum & see if there is anything about the new Quantum architecture that may affect only this site loading.

An AT&T Sppt Supv called me back to follow-up and said the AT&T  "separation from Yahoo" HAD caused them some problems. He suggested Chrome Browser so they're presumably lost, too, on what may be happening.

Really appreciate your suggestions!

 

P.S. A good reason to give up: I tried a new FF Test Profile that loaded twice from typing the address,

Entered the address in Settings/Home Page Block, Clk'd on Home Icon, it failed and won't load since in the Test Profile.

HOW Weird can this get?

Thanks again!! ...........IE 11 just stopped Loading. I Give Up and will see if something at AT&T fixes both over the next few weeks.


Edited by CraigS26, 23 February 2018 - 08:49 AM.


#6 CraigS26

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Posted 03 March 2018 - 08:08 AM

As hoped for, the AT&T Home Pg Icon loads the page when clk'd today & I hope it's a consistent success vs random.



#7 CraigS26

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Posted 20 June 2018 - 10:04 AM

Was Loading AT&T Hm Pg, THEN Stopped.

 

Malwarebytes Sppt has DUPLICATED the issue with their Current Component Pkg 1.0.374; the Pkg Prior WOULD load the Hm Pg.

 

Hard to say IF Mbam was responsible for No-Loads in prior Prior Component Pkg's BUT it loads every time now ( Edit: the Thread below gives the link to back-date to the Prior Component Pkg that WORKS - I DID that).

 

Follow Below IF you see this and have Mbam Prem 3.5.1 as described.

 

https://forums.malwarebytes.com/topic/231456-mbam-att-hm-pg-load-block/


Edited by CraigS26, 20 June 2018 - 11:03 AM.


#8 britechguy

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Posted 20 June 2018 - 10:23 AM

Things such as this are why, whenever possible, I make sure that whatever I'm using to protect me will put out a message when it decides to block something, or block it for the first time.

 

It can be maddening trying to determine root causes in situations such as this without a lot of detective work, luck, or both.


Brian AKA Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

 

     In a modern society where everyone thinks their opinion deserves to be heard nothing annoys me more than individuals who mistake their personal preferences for fact.

         ~ Commenter TheCruyffGurn on the The Guardian website, 8/13/2014

 

              

 


#9 CraigS26

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Posted 20 June 2018 - 11:05 AM

Things such as this are why, whenever possible, I make sure that whatever I'm using to protect me will put out a message when it decides to block something, or block it for the first time.

 

It can be maddening trying to determine root causes in situations such as this without a lot of detective work, luck, or both.

I HAVE gotten a few Mbam Block popups but because they are taking awhile to evolve a Solution, this would seem to be a Special case.

 

I Edited 1st post  to say Mbam Loads now because the link shown gives a 2nd Link that allows back-dating to the Prior Component Pkg - which I did. I inferred that but should have said it.


Edited by CraigS26, 20 June 2018 - 11:06 AM.





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