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Windows can't connect to the internet using HTTP, HTTPS, or FTP.


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#1 Scribble1979

Scribble1979

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Posted 12 March 2018 - 12:06 AM

Computer type: Dell Inspiron 531
Windows version: XP Home version 2002 SP 3
32 bit version.

I was given a computer that I am fairly certain probably has a virus or Malware. I was informed that the previous owner was a teenager that may have visited adult sites.

I cannot get online to install avast because I get the message:

Windows can't connect to the internet using HTTP, HTTPS, or FTP. This is probably caused by firewall settings on this computer.
Check the firewall settings for the HTTP port 80,HTTPS port 443 and FTP port 21.

I should probably mention that this is a wired connection.

I have tried disabling the firewall, no change.

I have tried booting in safe mode, no change.

I have tried a clean boot, no change.

I have tried a winsock reset and got the following error:

The procedure entry point MigrateWinsockConfiguration could not be located in the dynamic link library MSWSOCK.dll

It is not the connection, I have other computers on the same connection.

Any ideas would be helpful. I am sending this from my mobile device since I can't get online from the affected computer.

Thank you,
Sincerely,
Scribble79

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#2 RokTV

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Posted 12 March 2018 - 12:17 AM

Type into the Command Prompt

 

regsvr32 /u mswsock.dll

 

press enter

 

type in

 

regsvr32 /i mswsock.dll

 

press enter



#3 RokTV

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Posted 12 March 2018 - 12:48 AM

Copy mswsock.dll from Windows\System32\DLLCache to Windows\System32, overwrite the existing file

 

Then try a winsock reset again

 

Also 

Manually reset TCP/IP

 

https://support.microsoft.com/en-nz/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility


Edited by RokTV, 12 March 2018 - 01:08 AM.





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