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Alienware BIOS crashed

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4 replies to this topic

#1 stephaniesabourin88


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Posted 10 March 2018 - 08:29 PM

Hi Guys,


My Alienware Aurora R4 crashed while trying to update BIOS from A4 to A11. Pretty sure MB now needs to be replaced, but wanted to check in and hopefully someone has a magic trick for this? 


It currently powers on for a few minutes, no video though, get 1 beep after 20 sec, then another beep a minute or so later then instantly shuts off :(

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#2 zack61w


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Posted 11 March 2018 - 07:07 AM



Do this and find out if it makes an difference: 


No image on the screen after the BIOS update:

1.Turn off the system

2.Unplug the AC Adapter or the power cord

3.Unplug the battery (Mobiles Only). Click http://www.dell.com/support/article/SLN296868 for help on how to remove the battery

4.Press and Hold the power button for 30 seconds

5.Connect everything back

6.Press and Hold the Fn key while turning on the system, let go when you see the Alienware logo.


Found on the Dell website btw 

#3 Joe C

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Posted 11 March 2018 - 07:37 AM

Buy a replacement bios chip, You might be able to get it to boot even if it is soldered down, By holding the new chip on top of the old chip and booting up your pc. You can then access the bios to restart or finish that flash. Might be cheaper than a new board


Edited by Joe C, 11 March 2018 - 07:46 AM.

#4 DavisMcCarn


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Posted 11 March 2018 - 09:58 AM

Jumper 13 on the system board is used to clear the CMos (BIOS) settings and it is on page 20 of the user's manual:



Otherwise, find the small white sticker on the system board and write down the D/PN (Dell Part Number) then eBay search it.  Since the CPU is socketed, you might be pleasantly surprised at the prices.

P.S.  That same manual can walk you through replacing the system board.

Computer dinosaur, servicing PC's since 1976

#5 mightywiz


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Posted 12 March 2018 - 09:51 AM

call dell and see if there is a bios recovery mode to force a bios update.  being alienware they may offer a solution at no cost to you.

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