This desktop belongs to a friend of mine and has had an ongoing problem with updates apparently since it was first set up - in 2010 !
Since I was under the impression that it had received some updates my first action was to go to Windows update and look at the history. Control panel would not let me open the updates panel even if any other of several Control panel areas opened immediately I clicked on them. The spinning and non-responsive circle had to be terminated in task manager.
I then ran Malwarebytes on it and this quarantined 71 PUPs. Following a re-boot I was able to get into Windows updates in Control panel and this was blank, no entries whatsoever, even though Updates are set to download and install automatically. Since he seldom turns off this computer it is not for lack of opportunity for doing the install at 0300. This lack of updates is also reflected in the Speccy report, above.
Although 'retired' he still has some accountancy clients and requires the computer for this work and his data - or his clients' data - is important to him. Next I tried to clone his hard drive, using Reflect v7 free, and this got to the 11% mark when the clone failed with an error message -
'File corruption found, run Chkdsk on drive C:'
Next came a very tedious period running Chkdsk /r on the drive which did fix a number of problems. After this I ran Reflect again and this time the clone succeeded so at least his data is safe.
Because of the time I was obliged to leave it at that.
As I said, updates are set to install automatically, the update service appear to be running, but the OS fails to show that any updates have been installed at all.
Anybody got any ideas that might fix this problem and save me a lot of time sitting watching screens do not very much at all ? I would much prefer to bring this computer home with me where at least I could be doing something productive while it runs, for example, chkdsk but short of a total failure this is not practical from his point of view.