I am running Comodo, but only the internet security portion of it. I will look for the file, delete it and see if that solves the problem, according to the thread from the link you sent. I really appreciate your help.
I wonder if you can help me with a few other questions:
1. In my Processes, this is listed: "C:\Windows\system32\net.exe" stop netprofm (this is how its listed, with the parentheses). I know net.exe is a regular Windows process, but why does it say 'stop netprofm' after it? Nothing I found online mentions the 'stop netprofm'.
2. There is a wbem\unsecapp.exe listed, and I know that its also part of the normal Windows system, but mine says '-Embedding' after it. When I tried to look it up, the only thing I found was information about embedding Windows (or Linux) systems, not a single process.
3. My Windows taskmgr.exe has '/1' following it in the process list. Is this normal? I would take it to mean that there is more than one task manager running, but I don't think there should be, and I've never seen one that has a '/2' behind it.
4. When I looked up WmiApSrv.exe, the info I found said it was part of the Windows Management Information system and had to do with monitoring performance and resources on the system. However, when I try to view the resource monitor, whether I go through Windows Task Manager or through the Control Panel, the resource manager freezes and never comes up so I can see what's going on.
One last question: it seems odd to see a Command Line image with a small 'c', especially when it precedes a program file in the Microsoft Security Client program. Normal?
I wouldn't ask these questions except for the fact that I have an ex-husband who is very knowledgeable about computers and hacking. If there's a way to get past any computer security program, he knows it or will find it. Consequently, I've learned that the word "probably", when referring to a question about what's happening on my computer, isn't going to work. I'm always looking for a concrete answer, i.e., a "yes, this is why" or a "no, that isn't it" kind of response. I hope I don't come off sounding demanding or b*tchy; that's not my intent. I've just had so many corner computer repair places tell me I'm worried over nothing, only to find out on my own that they were wrong.
If you can help me find out the answers to the questions above, I would be very grateful. Thank you in advance for your time and expertise.