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Graphic card snafu


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6 replies to this topic

#1 willy800

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Posted 10 March 2018 - 10:40 AM

I wanted to update my TomTom, so I downloaded their My Drive Connect program.

Installed it, started it, and plugged my TomTom into a usb port.

I noticed in the task bar that a driver was being installed for it.

Then the whole system became sluggish and unresponsive.

I finally got the program to shut down, unplugged the TomTom and restarted the pc.

Now the only screen resolution I can use it 640x480. The drop down is greyed out.

I unplugged the vga cable and found a hdmi cable I had.

Now I have my screen back to normal.

I tried to update the graphics card driver, but it says it is up to date.

 

So what went wrong and how do I fix it?

It actually looked better with the vga cable.

 

Windows 7 Home Premium

NVIDIA GeForce 9800 GT - Microsoft Corp. WDDM v1.1

 

Thanks,

Tim



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#2 hamluis

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Posted 10 March 2018 - 01:44 PM

You followed These Instructions?

 

Louis



#3 willy800

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Posted 10 March 2018 - 01:59 PM

Yes I did.

 

Thanks,

Tim



#4 hamluis

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Posted 10 March 2018 - 03:30 PM

Go to Device Manager, uninstall your graphics driver...reboot.  It should reinstall automatically.

 

Sometimes a driver becomes damaged and has to be uninstalled and replaced with an undamaged version.

 

Louis



#5 mightywiz

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Posted 16 March 2018 - 11:33 AM

Go to Device Manager, uninstall your graphics driver...reboot.  It should reinstall automatically.

 

Sometimes a driver becomes damaged and has to be uninstalled and replaced with an undamaged version.

 

Louis

make sure you tell it to delete the drivers also, so it won't just install the same ones from the windows folder.  then you can install the newly downloaded one.



#6 willy800

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Posted 17 March 2018 - 10:19 PM

hamluis, thank you.

That did the trick.

 

Tim



#7 hamluis

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Posted 18 March 2018 - 12:09 PM

You did all the work, glad you resolved it.

 

Happy computing :).

 

Louis






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