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Help with Administrative Events


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4 replies to this topic

#1 vennym

vennym

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Posted 07 March 2018 - 03:16 PM

Hey guys! I'm trying to troubleshoot my network adapter which randomly disconnects from the internet, but I'm noticing administrative events warnings and errors that may be causing my internet issue but I'm not sure. Could someone help me troubleshoot these warnings/errors or help me understand whats going on. I'm attaching a few event logs cause I'm not sure which ones are important. Thanks.

Attached Files



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#2 hamluis

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Posted 07 March 2018 - 03:20 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 vennym

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Posted 07 March 2018 - 03:40 PM

http://speccy.piriform.com/results/d7gBkvj54CQxY4XlXhRwO2e

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by VennyM (administrator) on 07-03-2018 at 12:24:40
Running from "D:\Internet_DL"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: MS-7881 Manufacturer: MSI

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================

System errors:
=============
Error: (03/07/2018 11:48:28 AM) (Source: SNMP) (User: )
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Active Directory Authentication Library for SQL Server (HKLM\...\{E646D196-A17B-4F14-BE7B-F774527FE5E0}) (Version: 13.0.1100.286 - Microsoft Corporation) Hidden
Active Directory Authentication Library for SQL Server (x86) (HKLM-x32\...\{44DC843A-C591-4064-BE1F-2BDC177AF50C}) (Version: 13.0.1100.286 - Microsoft Corporation) Hidden
Adobe Acrobat DC (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-0C0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.16 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 4.4.1.298 - Adobe Systems Incorporated)
Adobe Creative Suite 6 Master Collection (HKLM-x32\...\{E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0}) (Version: 6 - Adobe Systems Incorporated)
Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.183 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.187 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.9.199 - Adobe Systems, Inc.)
Adobe Widget Browser (HKLM-x32\...\com.adobe.WidgetBrowser) (Version: 2.0 Build 348 - Adobe Systems Incorporated.)
AIDA64 Engineer v5.70 (HKLM-x32\...\AIDA64 Engineer_is1) (Version: 5.70 - FinalWire Ltd.)
Asmedia USB Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.36.1 - Asmedia Technology)
Autodesk 3ds Max 2018 (HKLM\...\{52B37EC7-D836-0410-0764-3C24BCED2010}) (Version: 20.3.0.3149 - Autodesk) Hidden
Autodesk 3ds Max 2018 (HKLM\...\Autodesk 3ds Max 2018) (Version: 20.3.0.3149 - Autodesk)
Autodesk 3ds Max 2018 SDK (HKLM\...\{612902D4-45AC-44AD-BA9B-58DC67A1F315}) (Version: 20.0.0.966 - Autodesk)
Autodesk 3ds Max 2018 Update1 (HKLM\...\Autodesk 3ds Max 2018 Update1) (Version: 20.3.0.3149 - Autodesk) Hidden
Autodesk 3ds Max 2018 Update2 (HKLM\...\Autodesk 3ds Max 2018 Update2) (Version: 20.3.0.3149 - Autodesk) Hidden
Autodesk 3ds Max 2018.3 Update (HKLM\...\Autodesk 3ds Max 2018 Update3) (Version: 20.3.0.3149 - Autodesk)
Autodesk 3ds Max 2018.3 Update (HKLM-x32\...\{78f4a44b-aff9-4278-b38a-3b75e490109f}) (Version: 20.3.0.0 - Autodesk) Hidden
Autodesk Advanced Material Library Image Library 2018 (HKLM-x32\...\{177AD7F6-9C77-4E50-BA53-B7259C5F282D}) (Version: 16.11.1.0 - Autodesk)
Autodesk Backburner 2018.0 (HKLM-x32\...\{0038F5AA-8482-4BB2-8A28-3FEA1D58D78A}) (Version: 18.0.0.0 - Autodesk)
Autodesk Certificate Package  (x64) - 5.1.4 (HKLM\...\{79D5E475-5EAB-4474-84F5-BD612337A175}) (Version: 5.1.4.100 - Autodesk)
Autodesk Civil View for 3ds Max 2018 64-bit (HKLM\...\{51C8EDF7-FFDA-430A-8B5E-1895FF14ACB7}) (Version: 20.0.0.0 - Autodesk)
Autodesk Desktop App (HKLM-x32\...\Autodesk Desktop App) (Version: 7.0.7.232 - Autodesk)
Autodesk Inventor Server Engine for 3ds Max 2018 (HKLM\...\{1984E20A-184B-4073-87F4-6755F3EE5769}) (Version: 20.0 - Autodesk)
Autodesk License Service (x64) - 5.1.4 (HKLM\...\{3609A8D9-FC0C-4C9B-9F58-0B1D1A4FE556}) (Version: 5.1.4.0 - Autodesk)
Autodesk Material Library 2018 (HKLM-x32\...\{7847611E-92E9-4917-B395-71C91D523104}) (Version: 16.11.1.0 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2018 (HKLM-x32\...\{FCDED119-A969-4E48-8A32-D21AD6B03253}) (Version: 16.11.1.0 - Autodesk)
Autodesk Material Library Medium Resolution Image Library 2018 (HKLM-x32\...\{6EC5DA32-D02D-47D4-A3C4-988C1BC1A5FE}) (Version: 16.11.1.0 - Autodesk)
Autodesk Maya 2015 (HKLM\...\{D7B06EA3-0B31-4BD0-B1CF-944DCD72656A}) (Version: 15.6.2792.0 - Autodesk) Hidden
Autodesk Maya 2015 (HKLM\...\Autodesk Maya 2015) (Version: 15.6.2792.0 - Autodesk)
Autodesk Maya 2015 SP2 (HKLM\...\Autodesk Maya 2015 SP2) (Version: 15.2.1633.0 - Autodesk) Hidden
Autodesk Maya 2015 SP6 (HKLM\...\Autodesk Maya 2015 SP6) (Version: 15.6.2792.0 - Autodesk)
Autodesk Network License Manager (HKLM\...\{4BE91685-1632-47FC-B563-A8A542C6664C}) (Version: 11.12.0 - Autodesk)
Autodesk Revit Interoperability for 3ds Max 2018 (HKLM\...\{0BB716E0-1800-0610-0000-097DC2F354DF}) (Version: 18.0.0.412 - Autodesk) Hidden
Autodesk Revit Interoperability for 3ds Max 2018 (HKLM\...\Autodesk Revit Interoperability for 3ds Max 2018) (Version: 18.0.0.412 - Autodesk)
bl (HKLM-x32\...\{2A075BB4-E976-4278-BF3F-E5C6945D84C0}) (Version: 1.0.0 - Your Company Name) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.39 - Piriform)
Corsair Utility Engine (HKLM-x32\...\{A95A2CA8-D121-4F63-B513-C94AEDDD35C4}) (Version: 2.9.53 - Corsair)
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
HitmanPro 3.8 (HKLM\...\HitmanPro38) (Version: 3.8.0.292 - SurfRight B.V.)
HP Photosmart 7510 series Basic Device Software (HKLM\...\{24C7AD6B-F418-4D3B-B7F2-F3603FD720BF}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
Intel® Chipset Device Software (HKLM-x32\...\{5f313643-63c9-4660-8dae-eb4a80196cb4}) (Version: 10.1.2.19 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.4.1186 - Intel Corporation)
Intel® Network Connections 20.7.67.0 (HKLM\...\PROSetDX) (Version: 20.7.67.0 - Intel)
Intel® Update Manager (HKLM-x32\...\{84A2B59B-6A7B-4C01-8592-15C9BFE6AC36}) (Version: 2.4.3 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.5.69 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.1.1512.771) (HKLM\...\{302600C1-6BDF-4FD1-1501-148929CC1385}) (Version: 17.1.1501.0514 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{d5572863-793c-4ec8-872a-43cccc68b948}) (Version: 18.40.0 - Intel Corporation)
K-Lite Mega Codec Pack 14.0.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 14.0.0 - KLCP)
Magic ISO Maker v5.5 (build 0281) (HKLM-x32\...\Magic ISO Maker v5.5 (build 0281)) (Version:  - )
MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes version 3.3.1.2183 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.3.1.2183 - Malwarebytes)
MAXtoA for 3ds Max 2018 (HKLM\...\{B647B1D4-B016-4FBA-8F20-DF6F29347FF4}) (Version: 1.1.859.0 - Solid Angle)
MayaBonusTools (HKLM\...\{D7AA055C-84A1-4A62-E2D0-A2938DEB8C43}) (Version: 16.5.0 - Autodesk, Inc.)
mental ray renderer for Autodesk Maya 2015 (HKLM\...\{BDF821F0-D64C-421D-0052-A9B995B20873}) (Version: 15.2.1633.0 - mental ray)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
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Mozilla Firefox 58.0.2 (x64 en-US) (HKCU\...\Mozilla Firefox 58.0.2 (x64 en-US)) (Version: 58.0.2 - Mozilla)
MSI Live Update 6 (HKLM-x32\...\{4F46CF54-47D2-41F4-B230-B0954C544420}}_is1) (Version: 6.2.0.27 - MSI)
Norton Security (HKLM-x32\...\NGC) (Version: 22.12.1.15 - Symantec Corporation)
NVIDIA 3D Vision Controller Driver 390.41 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 390.41 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 390.77 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 390.77 - NVIDIA Corporation)
NVIDIA Graphics Driver 390.77 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 390.77 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.36.6 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.36.6 - NVIDIA Corporation)
NVIDIA mental ray and IRay feature plugins for 3ds Max 2018 (HKLM\...\{C76BBD60-09DB-43B3-B5B0-BF00C80B500C}) (Version: 19.0.0.0 - Autodesk)
NVIDIA nView 148.92 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 148.92 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA WMI 2.31.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.31.0 - NVIDIA Corporation)
OpenRL Runtime 1.3.1000.14 x64 (HKLM\...\{250C8D22-1757-11E3-818E-1803734DBB4F}) (Version: 1.3.1000.14 - Caustic Graphics, Inc.)
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
ph (HKLM-x32\...\{185F9795-9663-4F13-9EF9-307A282ADB5A}) (Version: 1.0.0 - Your Company Name) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
Razer Chroma SDK Core Components (HKLM-x32\...\Razer Chroma SDK) (Version: 2.7.2 - Razer Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7673 - Realtek Semiconductor Corp.)
Roslyn Language Services - x86 (HKLM-x32\...\{289B0100-DE41-3E67-B7B0-98CB3AA72166}) (Version: 14.0.25125 - Microsoft Corporation) Hidden
Sound Blaster Cinema 2 (HKLM-x32\...\{B4F6F8CC-2C61-42CC-A4CC-76621F25BDC7}) (Version: 1.00.08 - Creative Technology Limited)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Trapcode Suite 64-bit (HKLM\...\{5210717F-CAFD-4F21-8DF7-6ED3862725C4}) (Version: 12.1.0 - Red Giant Software) Hidden
Trapcode Suite 64-bit (HKLM-x32\...\InstallShield_{5210717F-CAFD-4F21-8DF7-6ED3862725C4}) (Version: 12.1.0 - Red Giant Software)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
V-Ray for 3dsmax 2018 for x64 (HKLM\...\V-Ray for 3dsmax 2018 for x64) (Version: 3.60.04 - Chaos Software Ltd)
V-Ray for Maya 2015 for x64 (HKLM\...\V-Ray for Maya 2015 for x64) (Version: 3.05.03 - Chaos Software Ltd)
V-Ray Online License Server (HKLM\...\V-Ray Online License Server) (Version: 4.4.1 - Chaos Software Ltd)
Vulkan Run Time Libraries 1.0.11.1 (HKLM\...\VulkanRT1.0.11.1) (Version: 1.0.11.1 - LunarG, Inc.)
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.3.15-3 - Wacom Technology Corp.)
WebTablet FB Plugin 32 bit (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
WebTablet FB Plugin 64 bit (HKLM\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.1.0.7 - Wacom Technology Corp.)
Xirrus Wi-Fi Inspector (HKLM-x32\...\{14F84065-1316-42C6-B619-1FE1880050E0}) (Version: 1.2.0000 - Xirrus)
xNormal 3.19.2 (HKLM\...\xNormal 3.19.2) (Version:  - S.Orgaz)
ZBrush 4R7 (HKLM-x32\...\ZBrush 4R7 4R7) (Version: 4R7 - Pixologic)

========================= Memory info: ===================================
Percentage of memory in use: 13%
Total physical RAM: 32668.95 MB
Available physical RAM: 28317.02 MB
Total Virtual: 65336.07 MB
Available Virtual: 60826.66 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:232.79 GB) (Free:94.17 GB) NTFS
2 Drive d: (Storage) (Fixed) (Total:2794.39 GB) (Free:1736.26 GB) NTFS

========================= Users: ========================================
User accounts for \\VM-WORKSTATION

Administrator            Guest                    VennyM                   


**** End of log ****


Edited by hamluis, 07 March 2018 - 04:47 PM.


#4 hamluis

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Posted 07 March 2018 - 05:15 PM

Maybe Worth A Look...

 

Louis



#5 dmccoyks

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Posted 16 March 2018 - 01:42 PM

Looks like you have may have some issues with your network driver. Try uninstalling and reinstall with the latest version from the link below.

 

https://downloadcenter.intel.com/






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