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Changed battery,No sound?


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4 replies to this topic

#1 Bringe

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Posted 07 March 2018 - 09:32 AM

Hi there.

My wife's hewlet packard desktop running xp started messing up recently. The clock was showing the wrong time.

So I guessed it needed a new battery.

With the pc turned off I changed the battery and when I started it up it was showing a counter in the top left corner which

I have found out is checking the ram.

When that finished I had to enter a new date and time and click F1 to save the new settings. all ok so far.

But now for some reason there is no sound, either from the back (which is where the plug has always been) or from

the headphone socket on the front???

I really need some help here. So if anyone has any ideas, please let me know.

 

ps. The clock is working fine now.

 

Bringe.



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#2 JohnC_21

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Posted 07 March 2018 - 10:11 AM

Go back into BIOS and reset it back to default. After resetting the BIOS to default shutdown. After shutting down pull the power cord and hold the power button down for 30 seconds. Attach the power cord and boot. If you still do not have sound open Device Manager. Are there any yellow exclamation marks or red X's under the Sound category? 

 

I don't know why the sound service would be off. Open Services. Right click Computer > Manage > Services and Applications > Services. Make sure the Windows Audio service has started and is set to Automatic.



#3 Bringe

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Posted 07 March 2018 - 12:28 PM

Hi John.

many thanks for your help here. I will give it a go in the morning.

I cant get to it right now as she is playing online games. Even with no sound.

I will let you know what happens.

 

Bringe.



#4 Bringe

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Posted 12 March 2018 - 06:38 PM

Hi John.

Sorry its been a while but problem solved.

It would help if I plugged the speakers jack plug into the correct socket :hysterical:

 

Many Thanks.

 

Bringe.



#5 OldPhil

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Posted 13 March 2018 - 04:33 AM

Been there done that!!!!!!!!!!!!!


Honesty & Integrity Above All!





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