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Windows 10 pro hangs daily


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#1 Ranrew

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Posted 07 March 2018 - 08:03 AM

I have a Windows 10 Pro, version 10.0.16299. 

It freezes up about twice a day and must be restarted.  Does anyone know what I can do to solve this?

Thanks, Ranrew



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#2 HyperHenry

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Posted 07 March 2018 - 08:58 AM

The best place to start is following the instructions for posting here. https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/. These reports help us see what might be happening.


Edited by HyperHenry, 07 March 2018 - 08:58 AM.


#3 Ranrew

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Posted 07 March 2018 - 12:53 PM

Ok, the web address for the Speccy snapshot is:  http://speccy.piriform.com/results/mMtdeFAzQ18V0MobZESBenX

 

The zip file from Sysnative is attached.

 

Any other info you need?

 

Attached Files


Edited by Ranrew, 07 March 2018 - 12:57 PM.


#4 HyperHenry

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Posted 07 March 2018 - 01:10 PM

You have issues with your PSU. The voltages should be within 5% plus or minus. I'll take a look at the Sysnative report and see if we can find some clarification.

 

Voltage
CPU CORE: 1.260 V
MEMORY CONTROLLER: 1.500 V
+3.3V: 2.772 V
+5V: 2.782 V
+12V: 11.040 V
-12V: -8.880 V
-5V: -8.880 V
+5V HIGH THRESHOLD: 2.782 V


#5 Ranrew

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Posted 08 March 2018 - 07:12 AM

Thanks, so am I correct in assuming that there is nothing I can do to correct the voltages except to replace the power supply?



#6 HyperHenry

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Posted 08 March 2018 - 08:35 AM

Not that I know of.






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