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Stuck on starting windows screen (no logo)


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2 replies to this topic

#1 Aeserius

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Posted 06 March 2018 - 07:42 PM

Ive been having issues with my pc for about 3 weeks now. Whenever I boot up from the hard drive it will either immediately reboot or get stuck on the black windows startup screen and no logo appears.
The same screen occurs when I try to boot up from the disk drive (and yes Im 100% sure the boot order is correct).
It started working a few days ago for a few boots so I checked the hard drive for errors and it came back completely clean. Ive also recently replaced the RAM and Im sure I have enough. Im just really stuck at this point and Im not sure what to do. Ill provide any information on request.

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#2 zack61w

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Posted 10 March 2018 - 12:41 PM

Hi,

 

I'd blame the following:

 

Hard Disk ~ Make sure its fully functioning by placing your hands on HDD to feel vibration, make sure no beep, tick sound arises.

 

RAM ~ Try different RAM, place only one RAM on a different slot. 

 

BIOS & CMOS reset ~ Do it by removing the CMOS battery, plug the power cable, press power button for 30 secs to discharge static electricity then put CMOS battery in again power on. 

 

Bad drivers/software ~ Do you remember any drivers or software you installed last time the system was working properly? 

 

Tried booting in safe mode? 



#3 dmccoy

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Posted 16 March 2018 - 01:55 PM

Please perform the following as the first step to help.

 

Speccy
http://filehippo.com/download_speccy
1. File > Save Snapshot. This will create a file called [hostname].speccy
2. File > Publish Snapshot. This saves your snapshot to their servers
3 Copy and Paste the link to your next Reply
 

Also as mentioned above are you able to boot successfully in safe mode without issues?


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