System Specs: Dell Inspiron 17 - 5000 series
Intel Core i5-7200 2.5 GHz
This is a brand new system. The only app I've added is Office 365. The system is s...l...o...w. I mean painfully slow, slower than my very old 4GB system. Every time I attempt to launch any app, say Word, the system hangs and sits there forever. I often have to reboot, relaunch and still wait for the app to open. Once opened, I type faster than Word can keep up and I don't type fast. Trying to do anything is painful because the system hangs at least a dozen times a day requiring a reboot. If I attempt to open more than one app at a time, EX: Word and Excel, the system crashes. When I attempt to identify what is causing the crash and slowdown, I see multiple instances of the same process listed in task manager. I understand this is normal, but...we're talking up to ten instances.
I have run Malwarebytes and it shows no result. I have also run virus scans without result. I'm not sure what else to look at or how to resolve this matter. Any advice will be very welcome. Thanks!