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Pofovery Service Brought On By Suchost.exe


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3 replies to this topic

#1 Siroos

Siroos

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Posted 02 October 2006 - 06:26 PM

below is the HijackThis Log. I've Webroot's Spy Sweeper who keeps catching a process that would like to run when Windows Starts. I keep removing it and it keeps coming back! It's name is POFOVERY Service. when I get details on it, it says that it's connected to SUCHOST.EXE. I cannot find this exe anywhere on my computer. so it's rather puzzling. here is the picture of the message from Spy Sweeper:


Logfile of HijackThis v1.99.1
Scan saved at 5:13:45 PM, on 10/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\csrss.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\UnH Solutions\My Scroll\MyScrollRT.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\FDF\FAST2.EXE
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\AnalogX\POW\pow.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINDOWS\system32\hppapml0.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AnalogX\CookieWall\cookie.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\WISPTIS.EXE
c:\program files\internet explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {A55581DC-2CDB-4089-8878-71A080B22342} - (no file)
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
F2 - REG:system.ini: Shell=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: Merriam-Webster Online BHO - {5ADA9CAC-04F9-4DD2-ABFD-74D673BE8624} - C:\WINDOWS\_MWOLTB.DLL
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nso388.dll
O2 - BHO: C:\WINDOWS\system32\4BF33A7D.dll - {855875B5-93F3-429D-FF34-660B206D897C} - C:\WINDOWS\system32\4BF33A7D.dll
O2 - BHO: BHO - {9BB5B49C-0D59-418d-A6A5-F6373B8FEF64} - C:\Program Files\BHO Plugin\plugin1.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll
O3 - Toolbar: Merriam-Webster Online - {B7B76DD6-B6F0-4443-AF81-6A3ECF12A57D} - C:\WINDOWS\_MWOLTB.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [My Scroll] "C:\Program Files\UnH Solutions\My Scroll\MyScrollRT.exe" -autorun
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [FAST Defrag] C:\PROGRA~1\FDF\FAST2.EXE -tray
O4 - HKCU\..\Run: [iolo Task Agent] C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: POW!.lnk = C:\Program Files\AnalogX\POW\pow.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Get File Size - res://C:\Program Files\UnH Solutions\Get File Size\GetFileSize.exe/130
O8 - Extra context menu item: MWOL &Dictionary - res://C:\WINDOWS\_MWOLTB.DLL/23/219
O8 - Extra context menu item: MWOL &Thesaurus - res://C:\WINDOWS\_MWOLTB.DLL/23/220
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Save Image - res://C:\Program Files\Picture Ace Lite\PictureAceLite.exe/130
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Wallpaper - {c23dd370-cb79-11d2-898a-00c04f80a47f} - C:\Program Files\Internet Explorer\Toolbar\toolbar.hta
O9 - Extra 'Tools' menuitem: &Toolbar Wallpaper - {c23dd370-cb79-11d2-898a-00c04f80a47f} - C:\Program Files\Internet Explorer\Toolbar\toolbar.hta
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O9 - Extra button: (no name) - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O9 - Extra 'Tools' menuitem: Picture Ace Lite - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O9 - Extra button: (no name) - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe (HKCU)
O9 - Extra 'Tools' menuitem: IE Privacy Keeper - {D799B0E4-BEDE-41d2-AEE0-1E3A1C4EF918} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPrivacyKeeper.exe (HKCU)
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O15 - Trusted Zone: http://www.audible.com
O15 - Trusted Zone: http://www.citimortgage.com
O15 - Trusted Zone: http://www.dropload.com
O15 - Trusted Zone: www.gefinancialservice.com
O15 - Trusted Zone: http://www.jkrishnamurti.org
O15 - Trusted Zone: http://wellsconnect.wellsfargo.com
O15 - Trusted Zone: http://www.wellsfargo.com
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://symantec.atgnow.com/sdccommon/download/tgctlsi.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {3CF32649-D1C0-4F42-AB44-ED284748920B} (Merriam-Webster Online Toolbar) - http://www.m-w.com/toolbar/webinstall.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119901324252
O16 - DPF: {6C6A77C7-B4CC-4792-BB9D-5B50A211F69E} (ProductInformation Control) - http://www.iolo.com/app/ocx/ProductInformation.ocx
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1132945211063
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = tax.state.id.us
O17 - HKLM\Software\..\Telephony: DomainName = tax.state.id.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = tax.state.id.us
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = tax.state.id.us
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = tax.state.id.us
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winauq32 - C:\WINDOWS\SYSTEM32\winauq32.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

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#2 OldTimer

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Posted 09 October 2006 - 05:12 PM

Hello Siroos and welcome to the BC HijackThis forum. After reviewing your log I see a few items that we should take care of. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - URLSearchHook: (no name) - {A55581DC-2CDB-4089-8878-71A080B22342} - (no file)
R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)
F2 - REG:system.ini: Shell=
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINDOWS\system32\nso388.dll
O2 - BHO: C:\WINDOWS\system32\4BF33A7D.dll - {855875B5-93F3-429D-FF34-660B206D897C} - C:\WINDOWS\system32\4BF33A7D.dll
O2 - BHO: BHO - {9BB5B49C-0D59-418d-A6A5-F6373B8FEF64} - C:\Program Files\BHO Plugin\plugin1.dll
O2 - BHO: Banner Rotator - {D117A61F-92C3-4450-A0C8-F425B14D4127} - C:\WINDOWS\system32\adrotate.dll
O20 - Winlogon Notify: winauq32 - C:\WINDOWS\SYSTEM32\winauq32.dll

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\nso388.dll
C:\WINDOWS\system32\4BF33A7D.dll
C:\WINDOWS\system32\adrotate.dll
C:\WINDOWS\SYSTEM32\winauq32.dll
C:\WINDOWS\csrss.exe
C:\Program Files\BHO Plugin\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 Siroos

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Posted 10 October 2006 - 03:11 PM

Hi OldTimer!
First let me thank you as strongly as I can. It was very kind of you to take so much time and provide me with so much caring and competent advice. I'm indebted to you indeed. Second, Your solution seemed to have worked beautifully - with one minor glitch as follows:

I had already run Spy Sweeper and AdAwre on my system and deleted all they could find. Then, because I did not hear from you for a few days, I went ahead and run a full anti-virus (eTrust) scan on my PC. The results were 64 worms, trojans, and other malware. I was stunned because I like to think that I run a pretty tight ship here! Anyway, this morning, I followed your advice right after receiving it. In spite of the anti-virus and (other) scan, I found most of the items you had cited! So I went to Safe Mode and deleted the files that I could.

The glitch was with the CSRSS.EXE! Since I could not delete it or end it in the Task Manager, I renamed it! and then I could not boot my PC under any circumstances. Luckily, I had the Windows XP disk and was able to boot from CD and repair my system files sufficiently so I can boot to command line and rename CSRSS.EXE back to its original name. You may want to add this point to your resolution so others be aware that the CSRSS.EXE is indeed a much needed file and should not be deleted or renamed unless it is residing somewhere other than the System32 folder (that's, unless it a malware of the same name).

The Anti-Virus scan is running as I write. If I find something again. I'll be sure and seek your guidance. Again, thank you so much for all your help. Sincerely, Siroos Safaii

#4 OldTimer

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Posted 10 October 2006 - 06:09 PM

Hi Siroos. Yes, there should be a csrss.exe file but not that one. The legitimate file should be located in c:\windows\system32 and not in c:\windows. Both files are showing in the log as active processes.

If the c:\windows\csrss.exe file is still present then let's do a couple of things. First, let's have it checked out at Jotti's to see if it is valid.

Go to the Jotti's malware scan page and use the buttons at the top of the page to browse to this file(s) on your hard drive to submit for a scan:c:\windows\csrss.exe
Several scanning engines will be used to check the file for any threats. Please post the results of the scans back here.

Next, let's run a different scanner that will dig a little deeper. Download WinPFind2.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind2 on your desktop.
  • Open the WinPFind2 folder and double-click on winpfind2.exe to start the program.
  • In the File Options group click the Select All button.
  • In the Other Options group click both checkboxes for Show All.
  • In the AddOn-Options group click the checkboxes for
    • HKCU_IEDesktop.def
    • Jobs.def
    • Policies.def
    • SID_Run_Policies.def
    to select them.
  • Now click the Run All Scans button on the toolbar.
  • When the scans are complete click the Simple Report button in the lower right-hand corner to create a report file. Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button to post the information back here and I will review it when it comes in. If the entire report will not fit into a single post then break it into 2 posts.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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