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JS:Downloader-FHB trj cant be removed


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#1 bonucci

bonucci

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Posted 04 March 2018 - 05:20 AM

Hi guys, im having big issues removing "JS:Downloader-FHB trj" on my computer, i already tried all software available, and after detecting and removing than the software says that is clean, but is not in reality, i used everything including the adwclear from bleepingcomputer. 

The strange thing is that the malware shows when i login the backoffice of my online store (magento), the avast alert shows, and everything on my website cant me touch used because the scripts from the website is not being loaded, is very strange, im quite new at this things of malware., and im sure that is realted with my computer and not the hosting because is only firing on my pc.

 

Can someone tell me if there is a solution.



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#2 JSntgRvr

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Posted 04 March 2018 - 07:58 AM

Welcome :)

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Make sure that under Optional Scans, there is a checkmark on Addition.txt.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also produce another log (Addition.txt ). Please attach this to your reply.

 

 


No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#3 JSntgRvr

JSntgRvr

    Master Surgeon General


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Posted 07 March 2018 - 05:53 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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