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Mouse pointer / computer freezes


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#1 StElmosFire

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Posted 02 March 2018 - 10:06 PM

When I am using my computer the mouse pointer freezes for several seconds to a couple of minutes. As time goes by it gets worse until it requires a reboot. It happens on the internet or in most any program. Really slows the work down !

BSOD every now and then.



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#2 StElmosFire

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Posted 02 March 2018 - 10:10 PM

Not just the mouse. the computer freezes too. Then the mouse pointer will move but the computer will not respond to inputs.



#3 hamluis

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Posted 03 March 2018 - 05:49 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 StElmosFire

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Posted 03 March 2018 - 10:06 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Richard (administrator) on 03-03-2018 at 09:03:00
Running from "C:\Users\Richard\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: G73Jw Manufacturer: ASUSTeK Computer Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/03/2018 07:47:17 AM) (Source: ESENT) (User: )
Description: taskhost (3188) An attempt to open the file "C:\Users\Richard\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (03/02/2018 10:51:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: googledrivesync.exe, version: 3.39.8370.7843, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x474f4c5f
Faulting process id: 0x1b14
Faulting application start time: 0xgoogledrivesync.exe0
Faulting application path: googledrivesync.exe1
Faulting module path: googledrivesync.exe2
Report Id: googledrivesync.exe3
 
Error: (03/02/2018 10:40:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: AdsmendecExt.dll, version: 1.6.8.423, time stamp: 0x4ac1b03b
Exception code: 0xc0000005
Fault offset: 0x0000000000029d45
Faulting process id: 0x%9
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (03/25/2018 06:03:28 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough free space on the backup storage location to back up the data. (0x80780048).
 
Error: (03/25/2018 09:27:26 AM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough free space on the backup storage location to back up the data. (0x80780048).
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4400}. The service will attempt to automatically correct this problem by rebuilding the index.
Details:The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
 
System errors:
=============
Error: (03/03/2018 08:57:34 AM) (Source: Service Control Manager) (User: )
Description: The AVG Service service failed to start due to the following error: 
%%3 = The system cannot find the path specified.
 
Error: (03/03/2018 08:57:23 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:52:34 AM on ‎3/‎3/‎2018 was unexpected.
 
Error: (03/03/2018 08:27:06 AM) (Source: Service Control Manager) (User: )
Description: The avgbIDSAgent service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (03/03/2018 08:27:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the avgbIDSAgent service to connect.
 
Error: (03/03/2018 08:25:57 AM) (Source: Service Control Manager) (User: )
Description: The AVG Service service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (03/03/2018 08:25:51 AM) (Source: BugCheck) (User: )
Description: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff88003364180, 0x0000000000000002)C:\Windows\MEMORY.DMP030318-18735-01
 
Error: (03/03/2018 08:25:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:23:50 AM on ‎3/‎3/‎2018 was unexpected.
 
Error: (03/03/2018 08:03:16 AM) (Source: Service Control Manager) (User: )
Description: The AVG Service service failed to start due to the following error: %%3 = The system cannot find the path specified.
 
Error: (03/03/2018 08:03:04 AM) (Source: BugCheck) (User: )
Description: 0x00000101 (0x0000000000000019, 0x0000000000000000, 0xfffff88003164180, 0x0000000000000002)C:\Windows\MEMORY.DMP030318-18002-01
 
Error: (03/03/2018 08:02:57 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:01:11 AM on ‎3/‎3/‎2018 was unexpected.
 
Microsoft Office Sessions:
=========================
Error: (03/03/2018 07:47:17 AM) (Source: ESENT)(User: )
Description: taskhost3188C:\Users\Richard\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.
 
Error: (03/02/2018 10:51:03 PM) (Source: Application Error)(User: )
Description: googledrivesync.exe3.39.8370.784300000000unknown0.0.0.000000000c0000005474f4c5f1b 1401d3b2a8c1191246C:\Program Files (x86)\Google\Drive\googledrivesync.exeunknown795b8cd6-1e9e-11e8-b087-bcaec52f5f7e
 
Error: (03/02/2018 10:40:01 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4AdsmendecExt.dll1.6.8.4234ac1b03bc0000005 0000000000029d45
 
Error: (03/25/2018 06:03:28 PM) (Source: Windows Backup)(User: )
Description: There is not enough free space on the backup storage location to back up the data. (0x80780048)
 
Error: (03/25/2018 09:27:26 AM) (Source: Windows Backup)(User: )
Description: There is not enough free space on the backup storage location to back up the data. (0x80780048)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4400
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/10/2018 01:59:19 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
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Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.83 - Adobe Systems Incorporated)
Adobe Flash Player 28 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Flash Player 28 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 28.0.0.161 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.23) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.23 - Adobe Systems Incorporated)
Amazon Kindle For PC v1.0 (HKLM-x32\...\Amazon Kindle For PC) (Version:  - )
ASUS AI Recovery (HKLM-x32\...\{7BF67A61-BE7C-4806-B93C-97F299D6A6FE}) (Version: 1.0.11 - ASUS)
ASUS AP Bank (HKLM-x32\...\ASUS AP Bank_is1) (Version: 1.0.0.0 - ASUSTEK)
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ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.20 - ASUS)
ASUS Live Update (HKLM-x32\...\{E657B243-9AD4-4ECC-BE81-4CCF8D667FD0}) (Version: 2.5.9 - ASUS)
ASUS MultiFrame (HKLM-x32\...\{9D48531D-2135-49FC-BC29-ACCDA5396A76}) (Version: 1.0.0021 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{91EFE3A1-585E-4F66-B5F6-F118F56C4C47}) (Version: 1.1.37 - ASUS)
ASUS SmartLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0009 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0031 - ASUS)
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ASUS WebStorage (HKLM-x32\...\ASUS WebStorage) (Version: 2.0.46.1429 - eCareme Technologies, Inc.)
Asus_G73_Screensaver (HKLM-x32\...\Asus_G73_Screensaver) (Version: 1.0.0001 - ASUS)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0007 - ASUS)
AVG AntiVirus FREE (HKLM-x32\...\AVG Antivirus) (Version: 18.1.3044 - AVG Technologies)
Backup and Sync from Google (HKLM-x32\...\{AC62F3F2-61A2-4357-93EC-C308E3FEDF4E}) (Version: 3.39.8370.7843 - Google, Inc.)
Belkin F6D4050 Enhanced Wireless USB Adapter (HKLM-x32\...\{B97A0C89-29C0-4682-902C-364109A9857C}) (Version: 2.0.0.05 - Belkin) Hidden
Belkin F6D4050 Enhanced Wireless USB Adapter (HKLM-x32\...\InstallShield_{B97A0C89-29C0-4682-902C-364109A9857C}) (Version: 2.0.0.05 - Belkin)
Boingo Wi-Fi (HKLM-x32\...\{B653A2EC-D816-4498-A4FD-651047AB9DC9}) (Version: 1.7.0048 - Boingo Wireless, Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.40 - Piriform)
Complément Messenger (HKLM-x32\...\{6E5324C1-84FC-4F76-9A3A-C65E07F80EE6}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Complemento Messenger (HKLM-x32\...\{3A09ED0F-8DDF-47BB-B53D-841AB9D1D3A7}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Control ActiveX de Windows Live Mesh para conexiones remotas (HKLM-x32\...\{04668DF2-D32F-4555-9C7E-35523DCD6544}) (Version: 15.4.5722.2 - Microsoft Corporation)
ControlDeck (HKLM-x32\...\{5B65EF64-1DFA-414A-8C94-7BB726158E21}) (Version: 1.0.9 - ASUS)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (HKLM-x32\...\{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}) (Version: 15.4.5722.2 - Microsoft Corporation)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3602c - CyberLink Corp.)
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Dropbox (HKLM-x32\...\Dropbox) (Version: 44.4.58 - Dropbox, Inc.)
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.6 - ASUS)
FinePixViewer Resource (HKLM-x32\...\{B44529FF-501E-47CD-A06D-223C161BE058}) (Version: 1.2 - FUJIFILM Corporation)
FinePixViewer Ver.5.5 (HKLM-x32\...\{24ED4D80-8294-11D5-96CD-0040266301AD}) (Version: 5.5 - FUJIFILM Corporation)
FinePixViewer YTUPL (HKLM-x32\...\{65EB09A3-993B-401E-8936-C9708CBFAB26}) (Version: 1.0 - FUJIFILM Corporation)
FMW 1 (HKLM\...\{36133E9F-B129-4206-9FB4-13F707787542}) (Version: 1.226.3 - AVG Technologies) Hidden
Fresco Logic USB3.0 Host Controller (HKLM\...\{7F2540AD-FD82-427A-8FDC-33EC53C8B17A}) (Version: 3.0.105.11 - Fresco Logic Inc.)
FUJIFILM MyFinePix Studio 4.2b (HKLM-x32\...\MyFinePix Studio_is1) (Version:  - )
Galeria de Fotografias do Windows Live (HKLM-x32\...\{0EC0B576-90F9-43C3-8FAD-A4902DF4B8F4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
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Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 64.0.3282.186 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
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IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.2.6.1 - IObit)
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Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
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NVIDIA 3D Vision Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 327.02 - NVIDIA Corporation)
NVIDIA Graphics Driver 327.02 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 327.02 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.26.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.26.4 - NVIDIA Corporation)
NVIDIA Update 1.14.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.14.17 - NVIDIA Corporation)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Prezi (HKLM-x32\...\{63B8F931-2BF3-4D5D-9C28-E2EF88D83DFD}) (Version: 5.2.2 - Prezi.com)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6162 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.00054 - Realtek Semiconductor Corp.)
Roxio CinePlayer (HKLM-x32\...\{C03F3D5B-0D83-4F81-A324-32F4E7F1BF6A}) (Version: 5.6 - Roxio)
Speccy (HKLM\...\Speccy) (Version: 1.31 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.11.0 - Synaptics Incorporated)
syncables desktop SE (HKLM-x32\...\{341697D8-9923-445E-B42A-529E5A99CB7A}) (Version: 5.5.746.11492 - syncables)
THX TruStudio (HKLM-x32\...\{B11AB9C8-18A6-41DC-98B4-4988CC030136}) (Version: 1.0 - Creative Technology Limited)
USB2.0 UVC 2M WebCam (HKLM\...\USB2.0 UVC 2M WebCam) (Version: 5.8.54000.206 - Sonix)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.5.600 - Broadcom Corporation)
Windows Driver Package - Broadcom (BTHUSB) Bluetooth  (02/25/2010 6.2.0.9419) (HKLM\...\85CE3A3657FAE5FD305B143E90E6FC89BA53001C) (Version: 02/25/2010 6.2.0.9419 - Broadcom)
Windows Driver Package - Broadcom Bluetooth  (01/19/2010 6.2.0.1417) (HKLM\...\7341A1B43E7FE58942EB1E820A17C18305DFBCE6) (Version: 01/19/2010 6.2.0.1417 - Broadcom)
Windows Driver Package - Broadcom Bluetooth  (07/29/2009 6.1.7100.0) (HKLM\...\2AA10AB519DC7432D599A0E860206A7DDCC27764) (Version: 07/29/2009 6.1.7100.0 - Broadcom)
Windows Driver Package - Broadcom Bluetooth  (07/30/2009 6.2.0.9405) (HKLM\...\6B6B5E96843E55CF5CF8C7E45FB457F1FE642FF1) (Version: 07/30/2009 6.2.0.9405 - Broadcom)
Windows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (HKLM\...\0B624A43DD66DBF5CF3EDFA9741A364E688062A4) (Version: 03/07/2012  - GoPro)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.30.3 - ASUS)
Wireless Console 3 (HKLM-x32\...\{20FDF948-C8ED-4543-A539-F7F4AEF5AFA2}) (Version: 3.0.19 - ASUS)
用于远程连接的 Windows Live Mesh ActiveX 控件(简体中文) (HKLM-x32\...\{F992409C-9D10-4AE2-BAEB-B5409AD3785E}) (Version: 15.4.5722.2 - Microsoft Corporation)
適用遠端連線的 Windows Live Mesh ActiveX 控制項 (HKLM-x32\...\{622DE1BE-9EDE-49D3-B349-29D64760342A}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 85%
Total physical RAM: 8116.35 MB
Available physical RAM: 1143.21 MB
Total Virtual: 16230.87 MB
Available Virtual: 8206.5 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:200.57 GB) (Free:103.31 GB) NTFS
2 Drive d: () (Fixed) (Total:232.87 GB) (Free:115.85 GB) NTFS
4 Drive f: () (Fixed) (Total:243.7 GB) (Free:243.01 GB) NTFS
5 Drive g: () (Fixed) (Total:107.24 GB) (Free:28.02 GB) NTFS
6 Drive h: () (Fixed) (Total:125.65 GB) (Free:75.77 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ASUS3D-PC
 
Administrator            ASUS 3D                  Guest                    
Richard                  UpdatusUser              
 
 
**** End of log ****

Edited by hamluis, 03 March 2018 - 01:40 PM.


#5 StElmosFire

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Posted 03 March 2018 - 10:11 AM

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 740QM @ 1.73GHz 71 °C
Clarksfield 45nm Technology
RAM
8.00GB Dual-Channel DDR3 (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jw (Socket 989) 71 °C
Graphics
Generic PnP Monitor (1920x1080@60Hz)
1536MB NVIDIA GeForce GTX 460M (ASUStek Computer Inc) 50 °C
Storage
465GB Seagate ST95005620AS (SATA) 42 °C
465GB Seagate ST95005620AS (SATA) 32 °C
Optical Drives
MATbleepA BD-MLT UJ240AS
Audio
Realtek High Definition Audio
 
TROUBLE GETTING PRINT SCREEN SO HERE IS SPECCY RESULT

Also BSOD twice ..... this getting NASTY !



#6 StElmosFire

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Posted 03 March 2018 - 10:25 AM

This BLEEPING ASUS G73JW has had 2 BSOD and a total freeze this morning !



#7 StElmosFire

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Posted 03 March 2018 - 10:32 AM

I have the original C: image on 6 disks but it crashes on the last disk. Is there a fix for this?

I have a C:  2014 image.

I have a C:  2018 from what I thought was a cleaned up 1/2018



#8 hamluis

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Posted 03 March 2018 - 01:41 PM

Please...read and follow the instructions for posting the Speccy Snapshot URL.

 

Louis



#9 StElmosFire

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Posted 03 March 2018 - 06:35 PM

http://speccy.piriform.com/results/wzzHYTodSSGf18G8T7QAlVQ



#10 hamluis

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Posted 05 March 2018 - 10:31 AM

I would:

 

  a.  Run the chkdsk /r drive on the Windows/C: partition.

  b.  Defrag the C: partition.

  c.  Follow the guidance at Corrupt Index Fix, Aura - http://www.bleepingcomputer.com/forums/t/565239/dell-laptop-running-slowly/page-2#entry3620243 .

  d.  Go to Device Manager, uninstall the drivers for the touchpad...reboot.  The drivers will reinstall automatically.

 

If problems still continue...please follow the guidance at BC BSODs Posting Instructions - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ and then initiate a new topic...attaching the log requested...in the BC Crashes/BSODs forum.

 

Louis



#11 StElmosFire

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Posted 06 March 2018 - 03:05 PM

Thanks Hamluis, the computer seems to be much better, The only problem is the touchpad is now installed as a PS2 mouse and has lost its actions like zoom, 



#12 hamluis

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Posted 06 March 2018 - 03:47 PM

I don't use the touchpad on my laptop...I have a better feel and liking for an installed mouse.

 

If the correct drivers are installed...the touchpad should not be detected as a different device. 

 

Louis



#13 mightywiz

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Posted 06 March 2018 - 06:11 PM

your cpu temp is a bit high 71C, intel says 50-65c.  I read on tom's hardware anything less than 80C is ok.  but a lot of people say their systems never hit above the 50C mark.

 

I would check to make sure you can feel your fan is moving air through the vent.  if you use compressed air to blow through the vents on use short bursts, don't let the fan spin up very fast or you could damage it.

 

if not you either need to blow it out or take it apart and clean it.

 

a cpu that heats up will dumb down the processes of the cpu to help cool the chip to protect the chip. 



#14 StElmosFire

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Posted 06 March 2018 - 06:53 PM

It feels OK.  It is an ASUS i7 notebook. I have a Fan/stand that I will put it back on.

The computer is doing much better and I found the correct touchpad driver so that is working too,Thanks Hamluis and all the Bleepers.



#15 hamluis

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Posted 06 March 2018 - 07:14 PM

:thumbup2:, happy computing :).

 

Louis






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