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The Great Black Screen!


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#1 golfman60

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Posted 02 March 2018 - 11:15 AM

Have a Dell Optiplex GX 620 computer .While trying to solve a problem with yellow SM Buss controller, I was searching and directed to software GX620A10 to install. I installed it and started the installation process. Screen stated computer would shut down, flash the bios, and reboot. I hit the start button, computer shut down, started to boot made about 4 or 5 beeps and just set there. Now that's all it does, anyone have  a solution for a fix?


Edited by golfman60, 02 March 2018 - 02:29 PM.


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#2 hamluis

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Posted 02 March 2018 - 11:51 AM

Dell Beep Codes.

 

Louis



#3 golfman60

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Posted 02 March 2018 - 03:26 PM

Checked the beep codes you mentioned and it appears this code is different than any on the list. I've checked it several times to make sure I'm hearing it correctly and here's code: 1 long beep pause then 3 long beeps pause then 2 long beeps. Don't see any on the chart like that, your thoughts?


Edited by golfman60, 02 March 2018 - 03:27 PM.


#4 hamluis

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Posted 02 March 2018 - 04:46 PM

I don't know anything about Dell systems...better wait for someone with such.experience/familiarity.

 

Louis



#5 ranchhand_

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Posted 03 March 2018 - 10:36 AM

 

computer would shut down, flash the bios, and reboot.

Most likely cause is a bad BIOS flash. I have had little experience with retail units that have a bad flash (I only build my units), but I suggest that you Google around and see what you come up with. You can try resetting the BIOS to back to default, it might work on an older BIOS chip but I would not put a lot of hope in it. At least you won't hurt anything.

Not to irritate you, but my experience with computers is to leave the BIOS alone unless there is an important reason a flash is necessary. Double-especially any of these programs that claim to do it for you automatically, including finding the correct flash download off the internet. Unfortunately, those that have their computer bricked by these cheesy outfits find that they will not help you if there is a problem, as in your case. Go on the Dell website and see if a flash for your unit is available from Dell; if it is not, then that is a strong indication that any other source will not be trustworthy. These retail manufacturers are not dependable on supporting old units, so hope for the best.


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#6 golfman60

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Posted 03 March 2018 - 10:44 AM

Discussed this yesterday with a local computer guru and he said about the same thing only his recommendation was just replace the motherboard. Being this is an older unit,  boards I see are pretty cheap. Purchased a new one for 20 bucks. I'll install it and see what happens. Thanks for your input.



#7 ranchhand_

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Posted 04 March 2018 - 11:37 AM

Sure....sounds like a fun project! I am really in to restoring old units, I like the challenge. You will also learn a lot from doing it. Good luck, and post back with what happens.


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#8 golfman60

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Posted 01 April 2018 - 02:23 PM

Been gone for awhile but doing this on the Dell so things are fine for the moment. new board did the trick. Got a new project someone may have some input to put me on the right track. I also have an Asus unit that has gone belly-up. Has a bad board also. Board is a Asus CG5270 60-MIB8Q3-A02. I purchased one but it turned out to have 2 bad memory slots. I've returned it to the vendor but not sure he has another. Looked elsewhere but not much luck unless I purchase one that costs more than the computer is worth. Does anyone know of an exact reasonably priced replacement that will fit like the original? Thanks in advance for any input.



#9 JohnC_21

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Posted 01 April 2018 - 03:07 PM

I'm not 100% on this so you will need to do some more research but I think the Asus CG5270 60-MIB8Q3-A02 is equivalent to the ASUS P5QL-VM EPU.

 

https://www.asus.com/Motherboards/P5QLVM_EPU/

 

Ebay listing

 

The OS may not activate if the MBs are not identical.



#10 golfman60

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Posted 01 April 2018 - 03:30 PM

They sure look identical but I'll do some research and see if they are compatible. Thanks a bunch for your input. Anyone out there interchanged these boards?

Thanks



#11 JohnC_21

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Posted 01 April 2018 - 03:44 PM

If nobody responds an email to ASUS tech support should confirm if the boards can be swapped.



#12 golfman60

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Posted 01 April 2018 - 04:23 PM

Thanks again, I'll check it out.






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