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Reliability Monitor doesn't work


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#1 devilus

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Posted 02 March 2018 - 04:00 AM

Recently I powered on my old Vista laptop and noticed that the reliability monitor doesn't work. The chart is empty and shows year 2006. So I did the followings:

 

1- I ran SFC. It didn't find any errors.

2- Checked the task sheduler. RACAgent seems to be active and running. Status is "queued". ( I compared the settings with the ones on another Vista computer. Same settings!)

3- After backing up the files in C:\ProgramData\Microsoft\RAC while in safe mode, I deleted them and restarted.

4- Installed a Windows Defender update.

 

Reliability Monitor screen says it's resetted. Unfortunately even after WD update, there are no files recreated in RAC/PublishedData and RAC/StateData.

 

Tomorrow (after 24 hours) I'll check it again. But I think some files should had already been recreated in the above mentioned folders.

 

Any help, please?

 

EDIT: Well, there are 3 files in StateData folder now after another restart. Waiting until tomorrow. Thanks anyway.


Edited by devilus, 02 March 2018 - 05:15 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


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#2 OldPhil

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Posted 02 March 2018 - 01:01 PM

Have you changed the system battery lately?  Could be low.


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#3 devilus

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Posted 03 March 2018 - 03:41 AM

Have you changed the system battery lately?  Could be low.

No I didn't, as far as I remember. But you're right. 20 days ago when I powered on my laptop, there was a warning message like "starting with default settings?" at the very startup. So I did and saw the system date and time weren't correct after booting into Vista. I corrected them and no problem anymore with system clock since then.

 

Later I played a while with my antivirus software Avast. I uninstalled it. Installed a newer version. But it spontaneously installed SafeBrowser after a while although my installation was customized. So I was angry and decided to install Panda Free Antivirus. :crazy:

 

I'm not sure if the problem could be related to these uninstalling/installing processes.

 

By the way, nothing new about reliability monitor. Still nothing.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#4 devilus

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Posted 03 March 2018 - 04:15 AM

Finally, I cleared all logs in Event Viewer. Restart. Bingo! There are some files created in RAC/PublishedData and the Reliability Monitor isn't completely empty anymore. The graph displays a lot of points dated 2008. However I think it will work as expected now. I just have to wait another 24 hours. :thumbup2:

 

Next week I'll report when I'm back from my trip.


Edited by devilus, 03 March 2018 - 04:24 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#5 devilus

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Posted 10 March 2018 - 05:05 AM

Spoken too early. Still no luck. Latest update in the graph is still dated to 2008. :( :(


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#6 devilus

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Posted 12 March 2018 - 04:19 AM

The problem has been solved by deleting the whole RAC folder in registry (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Reliability Analysis\RAC) and restarting.

 

The reliability monitor displays now the yesterday's date as expected. :thumbup2:


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)





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