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Posted 01 March 2018 - 05:27 PM
Posted 01 March 2018 - 05:43 PM
Have you tried accessing the USB flash drive in Safe Mode? The data from school is something you want recovered, correct?
Posted 01 March 2018 - 06:01 PM
Posted 01 March 2018 - 06:54 PM
You say you wanted to use Safe Mode but have not yet, correct? I would not think an image by itself would be a virus. If it is then you can delete it but attaching it to the computer may transfer the infection from the pendrive to the computer. If possible, take the pendrive back to school and see if it opens normally. Transfer the contents to another pen drive and then format the drive.
Posted 02 March 2018 - 06:49 AM
Posted 02 March 2018 - 06:51 AM
Posted 02 March 2018 - 08:05 AM
Keyboard and Mouse work in safe mode but do not work in Normal mode, correct?
When did the mouse and keyboard stop working in normal mode, recently?
Have you tried doing a system restore in Safe Mode?
Edit: I did not realize but from the first post I assume once you attached the pen drive in normal mode you lost your keyboard and mouse in Normal Mode but not in Safe Mode.
Edited by JohnC_21, 02 March 2018 - 08:07 AM.
Posted 02 March 2018 - 08:19 AM
Posted 02 March 2018 - 08:20 AM
Posted 02 March 2018 - 08:23 AM
Posted 02 March 2018 - 08:37 AM
Look at this thread. The last post has a problem similar to yours.
In Safe Mode uninstall KB4074588.
Posted 02 March 2018 - 09:23 AM
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