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Failed to install a 3rd party theme and the windows is stuck


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#1 PaulRo77

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Posted 01 March 2018 - 03:25 PM

Hi guys, I just wanted to change the appearance of my desktop so I installed a 3rd party theme(at least I wanted). I did this several times and it worked fine, but this one didn't, it got stuck into "please wait" screen for a long time, then I pressed the restart button from my pc. Everything is fine until I type my password, then the screen goes black. Because I am dumb I forgot to make a restore point so I can restore to it. I tried booting into safe mode so I can delete those files from the themes folder but it didn't worked, same story the screen goes black. So I think about a reset, it should keep my files and restore to basic windows files (I think this is what is doing, not 100% sure) but I don't know if it will work and I don't want to get in a bigger problem. Any thoughts?

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#2 null__

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Posted 01 March 2018 - 04:04 PM

If you do a reset, it will uninstall all programs that did not come with the computer, including any 3rd party themes. Your files will all remain intact (assuming you choose that option). If you have programs installed that require a key, make sure you have those easily accessible for the re-installation.



#3 PaulRo77

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Posted 02 March 2018 - 12:07 AM

That's perfect, thanks!




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