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Numerous Antivirus Folders Randomly In Program Files


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11 replies to this topic

#1 asdfqwerty987

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Posted 01 March 2018 - 01:35 PM

Apologies if this is not the correct location to post this. 

 

I recently noticed that I had multiple folders in my Program Files folders for various and security programs that I have never installed, which I was not able to delete. The folders that I noticed were:

 

360

AVG

Avira

Baidu Security

CheckPoint

G Data

Panda Security

ESET

 

I was unable to delete these folders, and they requested admin privileges, when I was already the admin user. 

 

I am running Malwarebytes 3, HitmanPro Alert, and Windows Defender, along with scans from ADW Cleaner. None of these apps detected any items both before or after I had noticed the random folders. 

 

I have since reformatted the system this happened on, maybe in haste before I investigated further so I am unable to provide any logs, but again, comprehensive scans detected no items before or after these folders had seemingly appeared.

 

Has anyone seen anything like this before?  I'm scratching my head trying to figure out how this could have happened or what it could have been bundled with maybe. Is there a chance anything spread to an external drive?

 

Any information or suggestion other than the reformat is greatly appreciated. 



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#2 buddy215

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Posted 01 March 2018 - 02:34 PM

That would be possible if whoever you bought the computer from as new was actually used / reconditioned, etc. Or you knew when you

purchased the computer it was used or as a reconditioned one.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 asdfqwerty987

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Posted 01 March 2018 - 02:37 PM

That would be possible if whoever you bought the computer from as new was actually used / reconditioned, etc. Or you knew when you

purchased the computer it was used or as a reconditioned one.

 

Thank you for your reply! This was not on a recently purchased computer or a computer anyone else owned. I had even done a fresh format/reinstall a few weeks ago as part of usual cleanup/maintenance. 



#4 buddy215

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Posted 01 March 2018 - 02:50 PM

I doubt you enjoy reinstalling. If something similar or something else comes up take the time to ask for assistance here

before reinstalling. That's the best advice I can give you.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 rad2810

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Posted 01 March 2018 - 03:55 PM

I'm having the same problem as buddy215. installed a fresh copy of windows but cant del these folders and i didn't install them as well.

360

AVG

Avira

Baidu

Checkpoint

G DATA

Panda

Avast

Bullguard

malwarebytes



#6 asdfqwerty987

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Posted 01 March 2018 - 03:58 PM

I'm having the same problem as buddy215. installed a fresh copy of windows but cant del these folders and i didn't install them as well.

360

AVG

Avira

Baidu

Checkpoint

G DATA

Panda

Avast

Bullguard

malwarebytes

 

 

I would immensely appreciate it if you would go through the process of submitting the usual logs and reports for this to see what kind of common issue we may have. I jumped the gun and immediately wiped the full system, so any info you could share would be super helpful.

 

Edited by asdfqwerty987, 01 March 2018 - 03:59 PM.


#7 rad2810

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Posted 01 March 2018 - 04:44 PM

 

I'm having the same problem as buddy215. installed a fresh copy of windows but cant del these folders and i didn't install them as well.

360

AVG

Avira

Baidu

Checkpoint

G DATA

Panda

Avast

Bullguard

malwarebytes

 

 

I would immensely appreciate it if you would go through the process of submitting the usual logs and reports for this to see what kind of common issue we may have. I jumped the gun and immediately wiped the full system, so any info you could share would be super helpful.

 

 

 i installed a fresh copy of windows 10. opened program files and found these folders there. can't del them, open them as access is denied. i installed eset antivirus to scan my pc but its also not running and access to its folder is also denied. 



#8 asdfqwerty987

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Posted 01 March 2018 - 04:55 PM

 

 

I'm having the same problem as buddy215. installed a fresh copy of windows but cant del these folders and i didn't install them as well.

360

AVG

Avira

Baidu

Checkpoint

G DATA

Panda

Avast

Bullguard

malwarebytes

 

 

I would immensely appreciate it if you would go through the process of submitting the usual logs and reports for this to see what kind of common issue we may have. I jumped the gun and immediately wiped the full system, so any info you could share would be super helpful.

 

 

 i installed a fresh copy of windows 10. opened program files and found these folders there. can't del them, open them as access is denied. i installed eset antivirus to scan my pc but its also not running and access to its folder is also denied. 

 

 

buddy, any chance you'd be able to assist here without the need for creation of a new thread?

That would be possible if whoever you bought the computer from as new was actually used / reconditioned, etc. Or you knew when you

purchased the computer it was used or as a reconditioned one.



#9 buddy215

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Posted 01 March 2018 - 05:10 PM

I've asked for one of our malware experts to view this topic. They're busy but I think you will get a response soon.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#10 buddy215

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Posted 01 March 2018 - 05:28 PM

rad2810....please start a new topic in the malware removal forum by following directions below. If you are unable to run FRST

then be sure to mention that at the top of your new topic.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#11 rad2810

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Posted 04 March 2018 - 03:30 AM

started a new topic in "Virus, Trojan, spyware and malware removal logs"Link is

https://www.bleepingcomputer.com/forums/t/672274/random-antivirus-folder-in-program-files/


Edited by rad2810, 04 March 2018 - 03:33 AM.


#12 quietman7

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Posted 04 March 2018 - 04:16 PM

Since you are now receiving help from the Malware Response Team, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

The Malware Response Team should be the only members that you take advice from, until they have verified your system is clean.

To avoid confusion, I am closing this topic.

Good luck.
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