Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Lost folder content from Desktop

  • This topic is locked This topic is locked
1 reply to this topic



  • Members
  • 31 posts
  • Local time:05:04 PM

Posted 01 March 2018 - 06:46 AM

Hi everyone, this is my first post so go gentle with me. As the title says virtually all folders that I had on the desktop for quick access have lost all their content. Some are photos, some are PDF's etc. I have managed to find some of them but many seem to be missing completely. I tried to do a restore from an earlier point but this hung up. After that happened I could not access office 365 even to uninstall it. I spent 4 hours on the phone with their help desk trying. I also could not open Chrome. The pc is also not recognising anything new plugged in to USB ports.

I now have 365 working again as well as Chrome but the files are still missing.

I have had a friendly IT guy looking at it , he has run Recuva and various other utilities and got it this far. I don't want to put too much on him if I can help it.

I have run a HJT scan and run an automatic interpretation of it and there are things on that, that say must be corrected immediately but that is beyond me I am afraid. Any thoughts?

BC AdBot (Login to Remove)


#2 hamluis



  • Moderator
  • 56,435 posts
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:04 AM

Posted 01 March 2018 - 06:51 AM

Please...follow the directions at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and initiate a new topic in the forum which contains the Prep Guide.




EDIT:  New topic at https://www.bleepingcomputer.com/forums/t/672163/lost-folder-content-from-desktop/ in MRL forum.  This Win 7 topic is closed to prevent confusion.

Edited by hamluis, 02 March 2018 - 11:26 AM.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users