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XP SP3 recovered BSOD now start menu and copy issus


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5 replies to this topic

#1 Andiuk

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Posted 27 February 2018 - 05:06 AM

Hi, I got an old Compaq mini cq10 from my friend who said it stopped working. I found it hard bsod so I was able t get that sorted and now it boots into windows.

The problem now is, the taskbar was missing and I was able to get that t show but the windows key doesn't bring up the start menu.

Also I can not open any jpg files and when I right click and copy any files, the paste is gryed out.

I was going to use system restored point but I get the following error when trying to start it.

System Restore is not able to protect your computer. Please restart your computer, and then run System Restore again.


I have run avg, malwerebytes and PC bug doctor nothing had helped.

Hope someone is able to help, I was told that there is a lot of zavvy users on here.

Thanks

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#2 hamluis

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Posted 27 February 2018 - 05:45 AM

Well...if the former owner told you that it was not working properly...I think that the logical start point is to do a clean install...after ensuring that the hard drive does not have any problems.  I would run a hard drive diagnostic and follow that with a clean install.

 

The problems that any XP system exhibits today...unsupported O/S, browser not welcome at many websites...IMO, all that contributes with a "back to suare one approach.".

 

I don't see enough info to determine just what the problems could be (hardware, malware, O/S)...so I would just go back to the beginning.

 

Louis



#3 Andiuk

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Posted 27 February 2018 - 06:19 AM

Thanks for the reply, I've ruled out that its not an HDD issues (used HD Tune and seagate seatools no errors) chkdsk found errors and fixed them all and now boots into windows.

Its not an hardware, CPU, GPU or RAM issus either, it was initially a problem that probably come from not switching off the laptop properly as the dc port was lose and laptop battery dead so system files got corrupted. Got the port and battery replaced.


The reason I want to get this os running again is because they wanted to recover all of their user data.

#4 hamluis

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Posted 27 February 2018 - 08:17 AM

Recovering data from a hard drive...has nothing to do with the system working.  The hard drive contains the data and it is the hard drive alone which is necessary for attempts at data recovery.

 

Moving this topic to Backup/Imaging forum, where others more skilled in such situations can better advise you on how to go about your data recovery efforts.

 

Louis



#5 RolandJS

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Posted 27 February 2018 - 08:22 PM

For the purpose of getting started in data recovery, there is a fork in the road with a few tines:

-- if the data is super valuable, it's time to ship HD off to a data recovery company / specialist with the sole purpose of data recovery

-- if data recovery company is out of the question, finding a local data recovery person, not just a computer hardware / software tech,  here too, with the sole purpose of data recovery

-- if data recovery company is out of the question, we move onto DIY data recovery, here too, with the sole purpose of data recovery

Name your pleasure, we will begin advising you depending upon which fork tine you choose.


Edited by RolandJS, 27 February 2018 - 08:23 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."


#6 Andiuk

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Posted 02 March 2018 - 10:11 PM

Guys I removed windows password hat protected user files then I connected up the 2.5" HDD to my other test machine using a usb 3.0 sata3 enclosure, I have since recovered all NY dater in an sandbox environment to prevent infecting other systems on the infrastructure.

All data recovered, HDD formatted, tested and repairing with HDDregenerate.

Win 7 home premium x32 installed and unlocked, ram upgraded to max system can take 2gb pc6400 laptop ram.

Thanks for all the help.


Keep it up guys.


All the best




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