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malware removal


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3 replies to this topic

#1 twowhat

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Posted 26 February 2018 - 04:02 PM

Attached File  FRST.txt   86.92KB   4 downloadsAttached File  Addition.txt   32.26KB   2 downloads



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#2 nasdaq

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Posted 27 February 2018 - 08:27 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-21-2837160961-3283876744-1746313389-1001\...\Policies\Explorer: [NoLowDiskSpaceChecks] 1
HKU\S-1-5-21-2837160961-3283876744-1746313389-1001\...\Policies\Explorer: [LinkResolveIgnoreLinkInfo] 1
HKU\S-1-5-21-2837160961-3283876744-1746313389-1001\...\Policies\Explorer: [NoResolveSearch] 1
HKU\S-1-5-21-2837160961-3283876744-1746313389-1001\...\Policies\Explorer: [NoInternetOpenWith] 1
HKU\S-1-5-21-2837160961-3283876744-1746313389-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://mystart.toshiba.com
FF Extension: (No Name) - C:\Program Files (x86)\TomTom HOME 2\xul\extensions\MapShare-status@tomtom.com [not found]
Task: {08A2E868-8812-49DF-8EF0-3860AC4B72EA} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {10E4C527-E11A-4C0C-98B9-B110921BB130} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {34D35A2B-8B63-4490-983C-417BF33C1975} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {384A21E4-C4FB-47F5-8D6B-A9FDCF221E20} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {553ACD2A-EE0A-4C5C-BA46-8A403809AED7} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {614F8313-5FE9-4FAB-8A5A-2F53C4B46EE8} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {61DA2C95-1366-4AAD-8905-73FED82C7A44} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {9108C4E0-819A-4891-A62F-76C437DBA388} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {AD8831B5-13B4-4270-8179-DBBB5EE23624} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {C9898784-3F50-4ED4-8A75-C7CAD6676AE4} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {D9262412-C48F-4B38-9737-B13C897D7534} - \WPD\SqmUpload_S-1-5-21-2837160961-3283876744-1746313389-1001 -> No File <==== ATTENTION
Task: {EDCD383F-2EBF-438D-8F6F-276B25E1B56B} - \Microsoft\Windows\UNP\RunCampaignManager -> No File <==== ATTENTION
Task: {F3610C0E-9984-43C3-8CA8-C70E10368F98} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F
===

Please let me know what problem persists with this computer.

#3 twowhat

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Posted 27 February 2018 - 03:16 PM

Attached File  Fixlog.txt   16.02KB   3 downloads



#4 nasdaq

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Posted 28 February 2018 - 08:02 AM

Hi,

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===




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