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How to download a file compatible with a different os?


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#1 UmerT

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Posted 26 February 2018 - 03:10 PM

Im trying to download an antivirus software on a different computer so i could fix my infected laptop and im doing this by downloading the antivirus file on a usb and opening it on my laptop. This pop up is appearing " the version of this file is not compatible with the version of windows you're running. Check your computer's system information to see wheather you need an x86 (32-bit) or x64 (64-bit) version of the program ". Both the laptops run on 64 bit but i dont know why the file is not opening. Please help

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#2 JohnC_21

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Posted 26 February 2018 - 03:21 PM

It's possible the infection itself is preventing the install. My advice would be to start a thread in the Virus Removal Forum after reading the Pinned posts showing what logs to post.



#3 britechguy

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Posted 26 February 2018 - 03:57 PM

The Original Poster (OP) has started a new thread entitled, Virus is preventing everything that can kill it

in the Virus, Trojan, Spyware, and Malware Removal Logs forum.

 

This thread is being locked to avoid confusion.  


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

      Memory is a crazy woman that hoards rags and throws away food.

                    ~ Austin O'Malley

 

 

 

              

 





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