Posted 02 October 2006 - 10:10 AM
To get the drive recognized:
Please try the following:
# Disconnect all cables connected to the drive.
# Connect the power cable to the drive.
# Connect the USB-cable. First to the drive. Then to the computer.
If the drive is detected correctly the problem was probably caused by improper shutdown or un-mount (unplugging the cable without dismounting first, etc.). When this has happened, the USB-interface needs to reset itself properly. After this, reconnection should be no problem.
If it's still not recognized, go to Start...Run...and type in "diskmgmt.msc" (without the quotes) and press Enter.
Find the drive in the window that opens and let us know what it says about the drive. In most cases this problem is that there's another drive with the same letter - and you'll have to change one of the drive letters to let the drive become visible.
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