.It just would not go further.I did go against the advice and turned the Acer Desktop off.
And i did get the chance to do a restore but when it said it was successful the desktop was blank of icons and
the mouse freezes everytime so i get know where .I have read how to start in safe mode by holding down shift when i see the windows logo but as soon as i get to the right bottom (with the mouse )the
power icon to restart it never gives me a chance to select restart it just starts up each time when i get the selection of choices.
I am at a loss what to do to solve this situation ,i would appreciate some advice .
Edited by Ben_26, 24 February 2018 - 05:00 PM.