My HP Windows 10 laptop has developed a problem. When I shut it down, the screen says shutting down and you see the spinning circle but when it gets to the point where all hard drive activity and the fan die down, it never turns itself off. However, If I "hibernate" the laptop, it fully shuts down. "Sleep" switches the laptop off too.
It's just normal shutdown it hangs and never turns off. Is there a fix apart from reinstalling windows all over again?